2020 Mercedes-Benz GLC63 AMG Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2020 Mercedes-Benz GLC63 AMG Windows and Effective Fixes

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2020 Mercedes-Benz GLC63 AMG window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2020 Mercedes-Benz GLC63 AMG window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose a non-functioning window in a 2020 Mercedes-Benz GLC63 AMG?

To diagnose a non-functioning window in your 2020 Mercedes-Benz GLC63 AMG, begin with the simplest potential issues. Start by checking the window switch, as a faulty switch can often be the culprit behind a window that won’t operate. If the switch appears to be functioning, proceed to inspect the fuse box for any blown fuses related to the window system, as this is a common and easily fixable issue. Next, test the window motor, which is essential for the window's movement; if the motor is unresponsive, it may need replacement. Following this, examine the window regulator for any signs of damage or malfunction, as this component is crucial for the window's operation. Additionally, inspect the wiring connected to both the motor and regulator for any signs of wear or disconnection, as faulty wiring can disrupt the entire system. If these steps do not resolve the issue, it may be time to consult a professional mechanic or an authorized Mercedes-Benz service center for a more thorough diagnosis and repair. By following this structured approach, you can effectively identify and address the problem with your vehicle's window.

What could be causing the window of a 2020 Mercedes-Benz GLC63 AMG to not operate properly?

When troubleshooting window issues in a 2020 Mercedes-Benz GLC63 AMG, it's essential to consider several common problems that could be affecting the window's operation. A faulty window regulator is often the primary culprit, as it directly controls the movement of the window. If the regulator is malfunctioning, the window may become stuck or move unevenly. Additionally, the power window motor plays a crucial role in this system; if it is damaged or not functioning correctly, it can prevent the window from operating altogether. Electrical problems, such as blown fuses or damaged wiring, can also disrupt the window's functionality, so it's wise to inspect these components as well. Furthermore, the window switch itself may be at fault, failing to send the necessary signals to the motor. Lastly, alignment issues can hinder smooth operation, so checking if the window is off track is advisable. By systematically examining these potential issues, you can effectively diagnose and address the window malfunction in your GLC63 AMG.

How urgent is it to address the window malfunction in my 2020 Mercedes-Benz GLC63 AMG?

When it comes to a window malfunction in your 2020 Mercedes-Benz GLC63 AMG, the urgency of addressing the issue cannot be overstated. A malfunctioning window can create significant safety concerns, such as obstructed visibility while driving, which can lead to dangerous situations on the road. Additionally, if the window fails to close properly, it exposes your vehicle to security risks, making it an easy target for theft or vandalism. Beyond safety and security, a malfunctioning window can also compromise your vehicle's interior by allowing weather elements like rain or snow to enter, potentially causing damage and discomfort. Furthermore, in modern vehicles, window issues may be indicative of underlying electrical problems that could escalate if left unaddressed. Therefore, it is crucial to act swiftly to resolve any window malfunctions to maintain the safety, security, and overall functionality of your Mercedes-Benz GLC63 AMG.

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2020 Mercedes-Benz GLC63 AMG Window Issues: Causes & Repairs