2021 Mercedes-Benz GLC350e Cruise Control Isn't Working

Fixing Cruise Control Issues in the 2021 Mercedes-Benz GLC350e

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2021 Mercedes-Benz GLC350e cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What steps should I take to diagnose the cruise control issue in my 2021 Mercedes-Benz GLC350e?

To effectively diagnose the cruise control issue in your 2021 Mercedes-Benz GLC350e, begin with a systematic approach that prioritizes simpler checks before delving into more complex diagnostics. Start by inspecting the cruise control fuse, as a blown fuse can easily disrupt functionality. Next, examine the cruise control buttons on your steering wheel for any signs of damage or wear that could hinder their operation. Utilizing an OBD-II scanner is crucial for identifying any error codes that may point to specific problems within the cruise control system. Following this, check the speed sensors, as they are integral to the system's performance. It's also important to inspect the wiring connections for any loose or damaged wires that could be causing the issue. Finally, test the cruise control module to ensure it is functioning correctly. If these steps do not resolve the problem, consider consulting a professional mechanic who specializes in Mercedes-Benz vehicles for further assistance. This methodical approach not only helps in identifying the issue but also saves time and resources in the troubleshooting process.

What are the common problems that could cause the cruise control to stop working in a 2021 Mercedes-Benz GLC350e?

When the cruise control in your 2021 Mercedes-Benz GLC350e stops functioning, it can be frustrating, but understanding the common problems can help you diagnose the issue. One frequent culprit is a faulty speed sensor, which is essential for the cruise control system to accurately gauge your vehicle's speed. If this sensor malfunctions, the system may fail to engage or maintain the desired speed. Another common issue is related to the brake light switch; if this switch is defective, it can inadvertently signal the cruise control to deactivate whenever the brakes are applied, disrupting its operation. Additionally, a malfunctioning throttle actuator can hinder the cruise control's ability to adjust the throttle position, further complicating its functionality. Electrical problems, such as blown fuses or wiring issues, can also prevent the cruise control from working properly, as can software glitches within the vehicle's control module. By identifying these potential problems, you can take the first steps toward troubleshooting and possibly restoring your cruise control system.

How urgent is it to address the malfunctioning cruise control in my 2021 Mercedes-Benz GLC350e?

When it comes to the malfunctioning cruise control in your 2021 Mercedes-Benz GLC350e, the urgency to address the issue cannot be overstated. A malfunctioning system poses significant safety risks, as it can lead to unexpected changes in speed, increasing the likelihood of accidents. Additionally, the inability to maintain a consistent speed can detract from your overall driving comfort, making long journeys more stressful and frustrating. Beyond immediate safety and comfort concerns, neglecting this issue can adversely affect your vehicle's performance, potentially leading to further complications and costly repairs down the line. It is crucial to consult your vehicle's manufacturer guidelines or seek advice from a certified mechanic to assess the situation accurately. Taking prompt action not only ensures your safety but also preserves the integrity of your vehicle, making it essential to address any cruise control malfunctions without delay.

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