2014 Mercedes-Benz B Electric Drive Window Won't Go Up Or Down

Fix window issues in the 2014 Mercedes-Benz B Electric Drive.

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2014 Mercedes-Benz B Electric Drive window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2014 Mercedes-Benz B Electric Drive window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose a non-functioning window in a 2014 Mercedes-Benz B Electric Drive?

To effectively diagnose a non-functioning window in a 2014 Mercedes-Benz B Electric Drive, start with a systematic approach that prioritizes simpler solutions before delving into more complex issues. Begin by checking the window switch to ensure it is operational; if it controls other windows, the switch is likely not the problem. Next, inspect the fuse box for any blown fuses related to the window, as replacing a blown fuse is a straightforward fix. If the fuse is intact, proceed to examine the window motor to confirm it is receiving power; a lack of power may indicate wiring issues or a faulty motor. Following this, assess the window regulator, which is crucial for the window's movement, looking for any signs of damage or wear. Lastly, inspect the window track for obstructions that could hinder movement, clearing any debris that may be present. By following this diagnostic approach, you can efficiently identify the cause of the window malfunction and determine the necessary repairs.

What are the common problems that could cause the window of a 2014 Mercedes-Benz B Electric Drive to not go up or down?

When dealing with a window that won't move in a 2014 Mercedes-Benz B Electric Drive, it's essential to consider several common problems that could be at play. A faulty window regulator is often the primary culprit, as this component is crucial for the window's movement. If the regulator is malfunctioning, it can prevent the window from operating correctly. Additionally, a defective window motor may also be to blame; if the motor fails, it won't provide the necessary power to raise or lower the window, leaving it stuck. Electrical issues, such as a blown fuse or damaged wiring, can disrupt the window's functionality, so checking the relevant fuses is a good starting point. Furthermore, a malfunctioning window switch can hinder the driver's ability to control the window, as this switch is the interface that sends commands to the motor. Lastly, alignment problems can also cause the window to jam; if the window is off track or obstructed, it may not move smoothly. By systematically examining these potential issues, DIYers can effectively troubleshoot and resolve window operation problems in their vehicle.

How urgent is it to repair the non-functioning window in a 2014 Mercedes-Benz B Electric Drive?

Repairing a non-functioning window in your 2014 Mercedes-Benz B Electric Drive should be treated as an urgent matter due to several critical factors. First and foremost, safety is paramount; a malfunctioning window can hinder your ability to exit the vehicle quickly in emergencies, putting you and your passengers at risk. Additionally, a window that won’t close properly exposes the interior to harsh weather conditions, which can lead to discomfort and potential damage to the vehicle's interior. Security is another pressing concern; an open or malfunctioning window increases the risk of theft or vandalism, making your vehicle an easy target for criminals. Lastly, it’s essential to consider legal compliance; in many areas, driving with a non-functioning window can result in fines or other penalties. Given these significant risks, addressing the repair promptly not only enhances your safety and comfort but also ensures that you remain compliant with local regulations.

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