2017 Kia Soul EV Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2017 Kia Soul EV Windows and Effective Fixes

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2017 Kia Soul EV window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2017 Kia Soul EV window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose a non-functioning window in a 2017 Kia Soul EV?

When diagnosing a non-functioning window in a 2017 Kia Soul EV, it's essential to adopt a systematic approach that prioritizes simpler solutions before delving into more complex issues. Begin by checking the window switch, as a malfunctioning switch is often the simplest explanation for window failure. If the switch appears to be operational, proceed to inspect the fuse box for any blown fuses related to the window system, as this can easily disrupt functionality. Next, test the window motor using a multimeter to ensure it is receiving power; if not, the motor may need replacement. Additionally, examine the window regulator for signs of wear or damage, as a faulty regulator can impede window movement. Don’t overlook the wiring; inspect all connections for any signs of damage or looseness that could affect performance. If these steps do not resolve the issue, it may be time to consult a professional mechanic who specializes in Kia vehicles for a thorough diagnosis and repair. This methodical approach not only saves time but also helps in identifying the root cause of the problem efficiently.

What are the common problems that could cause the window in a 2017 Kia Soul EV to stop working?

When dealing with a window that has stopped functioning in a 2017 Kia Soul EV, it's essential to understand the common problems that may be at play. One of the primary culprits is a faulty window regulator, which is responsible for the mechanical movement of the window and can wear out over time, leading to operational issues. Another potential issue could be a defective window switch; if this component fails to send the correct signals to the window motor, the window will not respond to commands. Additionally, a blown fuse in the vehicle's fuse box can disrupt the power supply to the window motor, making it crucial to check and replace any blown fuses. The window motor itself may also fail, preventing the window from moving at all. Wiring issues, such as frayed or damaged wires, can further complicate matters by interrupting the electrical flow necessary for window operation. Lastly, if the window has come off its track, it may become stuck or operate unevenly, requiring realignment. By identifying and addressing these common issues, DIYers can effectively troubleshoot and resolve window problems in their Kia Soul EV.

How urgent is it to fix the malfunctioning window in my 2017 Kia Soul EV?

When faced with a malfunctioning window in your 2017 Kia Soul EV, understanding the urgency of the repair is essential for both safety and vehicle integrity. If the window is stuck open or fails to close properly, it can create significant safety hazards for you and your passengers, exposing you to the elements and potential accidents. Additionally, an open window can lead to weather-related damage, such as water or snow entering the vehicle, which can harm the interior and lead to costly repairs. Security is another critical factor; a malfunctioning window can make your car an easy target for theft, compromising your belongings and peace of mind. Furthermore, depending on local regulations, driving with a faulty window may result in fines or legal issues, adding to the urgency of the repair. Lastly, addressing this issue promptly can help maintain your vehicle's resale value, as potential buyers are likely to be deterred by visible maintenance problems. Therefore, it is advisable to prioritize fixing a malfunctioning window to ensure your safety, protect your investment, and comply with any legal requirements.

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