2017 Kia Soul EV Key Won't Turn

Troubleshooting Common Issues When Your 2017 Kia Soul EV Key Won't Turn and How to Resolve Them

Find Repair Location
Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2017 Kia Soul EV key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the potential causes for the key not turning in the ignition of a 2017 Kia Soul EV, and what diagnostic steps should be taken?

When faced with the frustrating issue of a key not turning in the ignition of your 2017 Kia Soul EV, it's essential to adopt a systematic diagnostic approach. Start by checking if the steering wheel is locked, as this common problem can prevent the key from turning. If the steering wheel is free, inspect the key itself for any signs of damage or excessive wear; using a spare key can help determine if the original is the culprit. Next, assess the vehicle's battery condition, as a weak battery can lead to ignition system failures. Ensure that the vehicle is in the correct gear, typically Park or Neutral, since this is a requirement for the ignition to function properly. If these initial checks do not resolve the issue, it may be necessary to examine the ignition cylinder for internal faults or consider the possibility of a faulty ignition switch. By following this structured approach, you can effectively identify and address the underlying cause of the ignition problem, potentially saving time and money on repairs.

What are the common problems that could cause the key to not turn in a 2017 Kia Soul EV?

When dealing with the frustrating situation of a key that won't turn in a 2017 Kia Soul EV, it's crucial to identify the common problems that may be causing this issue. One of the primary reasons could be the steering wheel lock, which can engage and prevent the key from turning. To troubleshoot this, try gently moving the steering wheel left and right while attempting to turn the key, as this may help release the lock. Additionally, examine the key for any signs of wear or damage; a worn key can impede the ignition process, so testing a spare key can help determine if the key itself is the problem. Another potential issue could be with the ignition cylinder, which may be faulty or worn out, possibly requiring repair or replacement. It's also advisable to check the battery in the key fob, as a dead or low battery can disrupt the key's functionality. If these steps do not resolve the issue, consider that a faulty ignition switch might be at fault, which would necessitate a professional inspection and repair. By methodically addressing these common problems, you can effectively troubleshoot the key turning issue in your Kia Soul EV.

How urgent is it to address the issue of a key not turning in a 2017 Kia Soul EV?

Addressing the issue of a key not turning in a 2017 Kia Soul EV is of utmost urgency due to several critical factors. First and foremost, a malfunctioning key can prevent you from starting your vehicle, leading to significant delays and potential disruptions in your daily routine. Moreover, the inability to turn the key poses a risk of being stranded in an inconvenient location, which can be both frustrating and unsafe. Additionally, this problem may indicate underlying issues with the ignition system, raising security concerns if the vehicle cannot be properly locked or started. Ignoring these symptoms could lead to further complications, including more extensive damage to the ignition mechanism, resulting in costly repairs. Therefore, it is essential to address this issue promptly, either by consulting a qualified mechanic or a locksmith, to ensure the safety, functionality, and security of your vehicle.

You’ve got options with RepairPal

Whether you need a more accurate auto repair estimate or help finding a reputable shop in your area, we’ve got you covered.

Troubleshooting Key Issues in 2017 Kia Soul EV | RepairPal