Car Problem Reports

Chrysler Town & Country Key May Not Start Car or Release From Ignition

Chrysler Town & Country Problem
168 Reports
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Model Years Affected: 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012

Average Mileage: 92,426 mi (7,000 mi - 233,541 mi)


Intermittently, the key may not start the car or release from the ignition. If it is excessively worn, replace the key. If the new key doesn't work, replacing the lock cylinder including tumblers should correct this concern.

  • , , 76,000 mi

    Key sometimes will not come out of the ignition; and of late, my wife can't start the 2010 T&C touring van, which has happened several times lately and yesterday, she was stuck in the heat, while I was 30-miles away and she tried so hard to 'turn it over' being stranded and a piece of plastic broke off the key part that inserts. She then, after it already wouldn't start, got a "Bad Key" ignition. This morning, we had to get a new key! which cost $209.00 at Titusville Chrysler, whom had no problem charging us that amount of money for a flippin' key, like any respectable THIEF would. Outrageous! Then, they said without smirking, "no, this vehicle isn't under a key recall..." Remind me to NEVER by another Chrysler product, please!

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  • , , 85,000 mi

    In addition to my previous report: Got the 08'Town&Country at the Chrysler dealership, pretty easy for them to reproduce the issue. They claimed they had to change the ignition module (the "WIN") as well as a new key. Costed me almost $700. Made the works, and contacted Chrysler to ask for at least a part of the cost reimbursed, since it's obviously a design issue (they had recalls on later models for that?).
    They refused to help. I dumped the car, sick of all the issues I had, and I went to buy a Toyota.
    Now I advise anyone no to ever buy a Chrysler, really poor quality cars. I can't believe how much money I poured in this minivan during my 5 years of ownership... Save your money, dump your Chrysler now.

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  •  Rookie

    Started since I got the car back yesterday after the AC system has been fixed. Turned the key, nothing happened. Tried several times, car finally started, got back home. And since, it's a nightmare to turn the car on. Turn the key, nothing happens, no noise, nothing displays. With door open, the mileage shows up, and inserting the key does generate the alarm. But when turning the key to power the car, nothing.
    I spend 15 minutes today trying to start up the car to be able to finally power up it once, and unfortunately the garages are all closed until Tuesday now...

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  • , , 70,000 mi

    Key won't release from ignition. This happened & looked in manual & it said to turn wheel slightly to left if tires were facing that way (or right). That helped 1 time. Then it happened more often, but putting it in reverse helped once. Then nothing worked. Went to dealership, they jammed around with the key & it worked fine for 15 min. Now it's back again. Very unsafe! If I have an errand to run, I either have to leave the car running (with the window down) or have someone with me at all times.

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  •  Rookie

    Key fob won't release from ignition switch. Repeatedly cranking the car back on and off will all the key to be removed. Will work fine for days, then won't release several times in a row. Sometimes released after one restart and shift into drive and back to park, sometimes it takes 8-12 tries.

    Purchased the car used two months ago, problem showed up within a week. Have spoken to dealership, but they don't have a definitive answer, and after reading of these occurrences online, have learned to live with it.

    Would like a solution, as it's very possible to be stranded with key totally stuck in vehicle.

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  • , , 58,000 mi

    Key will not release from ignition when in park. So far, we have just restarted the van, took it out of park, put it in drive, then back in park. Usually releases it.

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  • , , 111,000 mi

    Key wouldn't release intermittently, but starting and shifting in and out of gears would usually release the key. Now the key ill not turn at all, so no chance to start or shift gears. Car is totally worthless, if key won't turn. I am not sure if they can even tow it, since it can't be put into neutral to move it.

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  •  Rookie

    I also have the same problem. The key won't turn, and the van won't start. The doors open, the horn works but the van won't start, and you can't move the shifter.

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  • , , 131,000 mi

    Key wouldn't start the car. Don't recall the details but we had to replace the ignition cylinder to fix.

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  • , , 109,000 mi

    key stuck. ignition locked. tow driver jiggled key and tapped with hammer and it released. told it was a common problem

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