2017 Jeep Grand Cherokee Key Won't Turn

Essential Troubleshooting Steps to Resolve Ignition Issues in Your 2017 Jeep Grand Cherokee

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Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2017 Jeep Grand Cherokee key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2017 Jeep Grand Cherokee?

When diagnosing why the key won't turn in a 2017 Jeep Grand Cherokee, it's essential to adopt a systematic approach that begins with the simplest solutions before moving on to more complex issues. Start by examining the key itself for any signs of damage or excessive wear, as a compromised key can hinder ignition. Next, check the steering wheel; sometimes, the steering lock can engage, preventing the key from turning. While doing this, gently wiggle the steering wheel left and right to see if it releases the lock. Following this, assess the vehicle's battery; a weak or dead battery can disrupt the ignition system, so ensure it is fully charged. Additionally, confirm that the gear shift is in the correct position, as many vehicles have safety mechanisms that prevent the key from turning unless the car is in park or neutral. If these steps do not resolve the issue, the ignition cylinder itself may be the culprit, potentially requiring replacement if it is worn or damaged. If all else fails, seeking a professional mechanic or locksmith for a thorough inspection is advisable to accurately diagnose the problem. By following this methodical approach, you can effectively troubleshoot the issue with your Jeep's ignition system.

What are the common problems that could cause the key to not turn in a 2017 Jeep Grand Cherokee?

When dealing with a key that won't turn in a 2017 Jeep Grand Cherokee, it's essential to understand the common problems that could be at play. One frequent issue is a locked steering wheel, which can occur if the vehicle was parked without the wheel being straightened. To resolve this, gently turn the steering wheel left and right while attempting to turn the key. Another possibility is a worn or damaged key; if the key shows signs of wear, it may not engage the ignition cylinder properly, necessitating a replacement from the dealership. Additionally, the ignition cylinder itself may be obstructed by dirt or debris, which can prevent the key from turning. Cleaning the cylinder or replacing it might be required in such cases. A dead or low battery can also hinder the ignition process, so checking the battery's charge is a crucial step. Lastly, if none of these solutions work, a faulty ignition switch could be the underlying issue, warranting inspection and potential replacement. By systematically addressing these common problems, you can effectively troubleshoot the key turning issue in your Jeep Grand Cherokee.

How urgent is it to address the ignition issue in my 2017 Jeep Grand Cherokee if the key won't turn?

When your 2017 Jeep Grand Cherokee's key won't turn, it is crucial to recognize the urgency of the situation. Ignoring this ignition issue can lead to serious safety concerns, as a malfunctioning ignition may cause your engine to shut off unexpectedly while driving, putting you and others at risk. Additionally, the inconvenience of being unable to start your vehicle can disrupt your daily life, leaving you stranded when you need to be on the move. Moreover, delaying repairs can exacerbate the problem, potentially leading to more extensive damage to the ignition system or related components, which could result in costly repairs down the line. Therefore, it is advisable to seek professional assistance promptly to diagnose and resolve the issue, ensuring your vehicle remains safe and reliable.

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