Rough Shifting of Automatic Transmission on Mercedes-Benz E350 4MATIC

Vehicles equipped with a 7-speed automatic transmission may develop a rough shifting condition, most commonly going up from first to second gear and going down from third to second or second to first gear. Our technicians tell us this is due to an internal component failure. Mercedes has released updated parts; the transmission will need to be removed and disassembled to complete the necessary repairs.

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Average mileage: 64,257 (8,500–134,000)
7 model years affected: 2006, 2007, 2008, 2009, more2010, 2011, 2014
32 people reported this problem
17 people shared problem details
Transmission fails to shift out of 2nd gears, must pull over put lever in Park turn off engine, wait several seconds and restart. Now will not shift out of 2nd gear and there is a "check engine" light continually. Headed to dealer Monday
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Bought used E350 and my car gets stuck in first gear , high RPM and doesn't move. I have taken to dealer several times they state they cannot replicate problem. Once it happened at a very busy intersection , very scared to drive my car.
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My 2008 E350 4Matic has also developed the rough shifting problem. This car has only 69k miles. I wonder if Mercedes has any recalls on this issue?
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I have a harsh 3-2 shift in comfort mode and a harsh 1-2 in sport mode. The dealer say I need new cirleps and disc springs to return to normal. $600 for parts, $3000 for labor! Taking it to an indy shop today. 06 mercedes e500
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down shift problem
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would not shift from 1st to 2nd. Is being evaluated at this time
Not sure where the problem came from, no warning light was on but the changing shift of transmission seemed rough. I am a fan of e wagon, this is our third one. Any one experience the same situation ? It would be great to share your experience.
car does not shift out of 1st gear
The problem is the transmission will get stuck in second gear and it will not shift up or down. To get it to work. I would turn off the car and put in park. Then restart. Then it would be fine until the next time I start it up
Rough downshifting from 2nd to 1st. Over it!
Bought the my car used 5 years ago and I have started having this same problem. Car will not shift out of 1st gear after stopping. Turning off ignition and restarting solves problem. Does not happen every time, but has happened 4 times in last month. Going to dealer to have diagnostic done. Doesn't sound like I will be walking away cheap.
same problem as report 3, and dealer says need replace transfer case, but after replaced transfer case, now I I got hight meter on 1-2 shift but after 3-4-5 back normal.
have trouble shifting between gears. rpms jump up to high between gears
I have the same shifting problems as described and like other people they told me there is nothing wrong. My warranty will be up in a month so I will get stuck if it takes a complete dump.
I have had the same shifting problems especially when cold. Dealer keeps saying there is nothng wrong. Still under warranty but htat soon will be over.
Problems: 1. Cruising at 60 mph, if you punch accelerator to pass, the engine winds with rpm's going up but no downshift-almost feels like it is in neutral for about 1-2 seconds. Must remove foot from pedal to coast and then reapply to re-engage transmission in lower gear. 2. Experiencing hesitation when coming to a rolling stop---start. Dealer said that they updated software to fix problem. Will monitor.
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