Chrysler Pacifica rough transmission shifting and occasional engine cutout issue with previous TCM reboot improvements on Chrysler Pacifica

Submitted by Vehicle Owner · Oct 11, 2025
Published by RepairPal

Problem overview

Some Chrysler Pacifica owners report experiencing rough transmission shifting and occasional engine cutout issues, raising safety concerns and leading to near accidents. While TCM resets have been attempted to address these problems, some owners find that initial resets provide only temporary relief, necessitating software updates for a more lasting solution. After replacing transmission fluid, a TCM reset can help the module adapt and optimize performance, though the procedure may vary by model year. Additionally, resetting the TCM can resolve issues such as harsh shifting, acceleration problems, slippage, and check engine lights. In some cases, dealers have successfully updated transmission software and conducted retraining sessions to alleviate transmission issues without requiring a dealership visit. It is crucial for owners to ensure all related systems are functioning properly by using a scan tool and following diagnostic procedures post-reset. Notably, simply disconnecting the battery may not effectively reset the TCM; a transmission scan tool is typically necessary for a proper reset after maintenance. Some owners have also employed a manual method for resetting the transmission control module, which involves specific steps to activate the kick-down switch. These insights underscore the significance of TCM resets and software updates in enhancing performance and safety in Chrysler Pacifica vehicles.

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Chrysler Pacifica vehicles with this problem

1 model year affected
Average mileage: 230,000 miles
(230,000 - 230,000)

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