2020 INFINITI QX60 Window Won't Go Up Or Down

Resolve 2020 INFINITI QX60 window issues effectively and restore functionality.

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2020 INFINITI QX60 window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2020 INFINITI QX60 window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose the window malfunction in a 2020 INFINITI QX60?

To effectively diagnose a window malfunction in a 2020 INFINITI QX60, start with a systematic approach that prioritizes simpler checks before delving into more complex issues. Begin by testing the window switch; if it fails to respond, this could indicate a problem with the switch itself. Next, inspect the fuse box for any blown fuses related to the window system, as a blown fuse can halt functionality. If the switch and fuse are operational, listen for any sounds from the window motor when you press the switch. A noise without movement may suggest a faulty motor. Following this, examine the window regulator, which is crucial for the window's movement; any damage here could be the culprit. Lastly, check the wiring connected to both the window motor and switch for any signs of wear or loose connections, as these can also impede operation. By following this diagnostic approach, you can efficiently identify the root cause of the window malfunction and determine the necessary repairs.

What are the common causes for the power window malfunction in a 2020 INFINITI QX60?

When diagnosing power window malfunctions in a 2020 INFINITI QX60, it's essential to understand the common problems that can arise. A faulty window regulator is often the primary culprit, as it directly controls the movement of the window; if it fails, the window may become stuck or operate unevenly. Additionally, a defective window motor can prevent the window from moving altogether or cause it to move sluggishly. Electrical issues, such as blown fuses or faulty wiring, can disrupt the power supply to the window system, leading to malfunctions. The window switch itself may also be at fault; if it fails to send the correct signals to the motor, the window will not respond as intended. Lastly, improper window alignment within the door frame can cause the window to jam or move inconsistently. By identifying these potential issues, DIY enthusiasts can effectively troubleshoot and address power window problems in their INFINITI QX60.

How urgent is it to fix the malfunctioning window in my 2020 INFINITI QX60?

When it comes to a malfunctioning window in your 2020 INFINITI QX60, the urgency to fix the issue cannot be overstated. A window that fails to operate properly can create significant safety concerns, particularly if it becomes stuck in the open position, leaving your vehicle vulnerable to theft and environmental elements. Additionally, an open window can allow rain, snow, or debris to infiltrate the cabin, potentially damaging the upholstery and electronic systems, which can lead to costly repairs down the line. Furthermore, a malfunctioning window can obstruct your visibility while driving, increasing the risk of accidents and jeopardizing your safety on the road. Lastly, neglecting to address this issue can adversely affect the resale value of your vehicle, as prospective buyers are likely to be deterred by visible maintenance problems. Therefore, it is crucial to prioritize the repair of your window to ensure your vehicle remains safe, secure, and in optimal condition.

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2020 INFINITI QX60 Window Issues: Causes & Repair Costs