Digital Display on Instrument Cluster May Fail on Audi A6

The digital display portion of the instrument cluster may fail. Our technicians tell us the entire instrument cluster will need to be replaced to correct this concern.

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Average mileage: 103,260 (33,000–256,000)
11 model years affected: 1996, 1997, 1998, 1999, more2000, 2001, 2002, 2003, 2004, 2006, 2012
45 people reported this problem
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Viewing 1 - 20 of 22 problem details
1999 Audi A6 99,800 mi,
lines through display and faded parts. Why isn't this a recall issue?
2006 Audi A6 100,000 mi,
The instrument panel works however the display lighting does not come on. I can hear the navigation and the radio but cannot see anything displayed on the monitor.
2002 Audi A6 93,000 mi,
digital display faded/failed
Lines through the digital display and low contrast on the characters. Apparently not designed reliably to last. Low tech analog gauges would have been better as they would not be expected to fail as regularly as these do..
2001 Audi A6 89,000 mi,
My gas gauge has been reading funky and recently the digital displace went out. I currently only have notifications showing if the car is in park, reverse etc. the rest above is completely out.
The radio comes on and then may go out, I can not use the dials to adjust or change the stations and the screen no longer works.
2002 Audi A6 128,000 mi,
Digital display has failed
1999 Audi A6 60,000 mi,
No digital display lights and the dealership ripped me off on the warranty. Dealership: Audi of Roswell Georgia. Dealership ripped me off $1000.00 dollars that I did not have. Dealership held my car hostage for the $1000.00 dollars. Dealership was waiting on parts for 3 months. Dealership gave me loaner courtesy car while my car was being serviced. I said "gave" me a courtesy car while my car was being serviced. Dealership stole the courtesy car out of my driveway. Dealership made me pay for loaner courtesy car when they said it was a "loaner courtesy car". Dealership lied about the 3 month wait on parts and was waiting for my warranty to expire on warranty and never replaced the digital display lights on my car but instead held my car hostage until I paid for the courtesy car and added days onto the amount that they said I already owed because I could not come up with the $1000.00 dollars right away. Wow and all I was trying to do was get my digital display lights that was under warranty and instead went through hell. They never recouped my money. Audi of Roswell Georgia is a horrible place to buy a car from. There was never a solution just an existing problem.
2000 Audi A6 56,000 mi,
main dash light cluster dim; cannot see lights
2001 Audi A6 34,500 mi,
Digital display pixels started to fail
2001 Audi A6 92,000 mi,
Digital display on instrument panel has lines through it. Also I notice that on hot days I can barely read anything on the display like it fades in heat. In winter the display seems to work fairly well (when the inside of the car is cool).
digital display failure
2003 Audi A6 135,000 mi,
Upper section only works only a short time then fades out.
1999 Audi A6 45,000 mi,
Digital display fails to display information properly. Horizontal lines of pixels are burned out. The problem is throughout the entire display, including the current gear display.
2001 Audi A6 256,000 mi,
Ignition control module went car was showing random misfire but wasn't shaking or having any rpm issues. I cleaned out the ICM, changed spark plugs, cleaned out injectors and reset the battery. hopefully this will do it if not will start changing the coils. Any suggestions please feel free. Car drives like brand new was never affected by the misfire but cant seem to get rid of the code.
2001 Audi A6 33,000 mi,
Same as other described. Going to sell car
Check engine light and digital display on instrument cluster fail.
Digital Display panel would fade out after about 1 hour. It became a shorter of period of time over the years and now it is faded to the point that you can't read it right from the start.
1999 Audi A6 154,000 mi,
A single line through the dash display.
2000 Audi A6 89,000 mi,
Just purchased the car and the whole instument panel had lines thru it and was very hard to see, on the way home, a 2 1/2 drive it totally disappeared and was not visible at all. Is this common and how do you fix it?