Chrysler Pacifica passenger side door off track causing shattered window, urgent issue for handicap vehicle on Chrysler Pacifica

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Chrysler Pacifica owners report experiencing issues with the passenger side door falling off its track, which can lead to shattered windows. These incidents raise significant safety concerns, particularly for handicap vehicles where accessibility and security are critical. Owners are advised to take immediate action by seeking professional assistance from a certified mechanic or contacting a Chrysler dealership for guidance. The root cause of the door malfunction and window shattering is often mechanical rather than software-related, making it essential to understand the issue for effective repairs. Given the importance of maintaining accessibility, it is crucial to promptly address the door and window issues. After resolving these immediate concerns, owners may benefit from a thorough inspection of the vehicle to prevent future incidents.

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