Chrysler Town & Country Window Won't Go Up Or Down

Common Causes for Window Malfunctions in Your Chrysler Town & Country and How to Fix Them

Find Repair Location
Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a Chrysler Town & Country window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a Chrysler Town & Country window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

Troubleshooting Power Window Issues in a Chrysler Town & Country

When troubleshooting power window issues in a Chrysler Town & Country, it's essential to adopt a systematic diagnostic approach. Begin by checking the power window fuses and circuit breakers, as these are often the simplest culprits behind window malfunctions. If the fuses are intact, inspect the wiring, particularly in the sliding door area, for any signs of damage or breaks that could disrupt the electrical flow. Next, consider the window motor and regulator; a failing motor can lead to intermittent operation or complete failure of the window to move. If these components appear functional, test the window switch itself, as a faulty switch can also prevent the window from operating. Additionally, if the Auto Up feature has been disabled, reactivating it may resolve the issue. By following this structured approach, you can efficiently identify and address the root cause of your power window problems, making the DIY repair process more manageable and effective.

What to Do When the Windows Won't Go Up or Down in a Chrysler Town & Country?

When faced with the frustrating issue of windows not moving in your Chrysler Town & Country, it's essential to understand the common problems that could be at play. Start by checking the electrical system, as issues like a blown fuse or faulty relay are frequent culprits. If the electrical components seem intact, inspect the window motor; a malfunctioning motor can lead to intermittent or complete failure of window operation. Additionally, the window regulator is another critical component that can break and prevent the window from functioning properly. If you've recently replaced or disconnected the battery, ensure that the connections are secure, as this can sometimes require manual assistance for the windows to operate fully. Lastly, don't overlook the circuit breaker under the instrument panel, as it may also contribute to the problem. By systematically addressing these common issues, you can effectively troubleshoot and potentially resolve the window malfunction in your vehicle.

How to Fix a Window That Won't Go Up or Down in a Chrysler Town & Country?

When dealing with a window that won't go up or down in your Chrysler Town & Country, it's crucial to address the issue promptly to avoid potential safety risks and further damage. Neglecting window problems can lead to more significant electrical issues or even compromise the vehicle's security. Start by checking the electrical system, as a blown fuse or faulty relay is often the culprit, especially if multiple windows are affected. If the electrical components are functioning correctly, inspect the window motor and regulator, as these parts can wear out over time and hinder window movement. Additionally, ensure that the window slot is free of debris, which can obstruct the window's path. If the window still doesn't operate, try resetting it by fully closing and holding the switch for a few seconds. Remember, the power window pinch protection feature is designed to prevent injuries, so always check for any obstacles that might be causing the window to malfunction. By taking these steps, you can effectively troubleshoot the issue and restore your window's functionality, ensuring both safety and convenience.

You’ve got options with RepairPal

Whether you need a more accurate auto repair estimate or help finding a reputable shop in your area, we’ve got you covered.