2013 Chrysler Town & Country Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2013 Chrysler Town & Country Windows and Effective Fixes

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2013 Chrysler Town & Country window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2013 Chrysler Town & Country window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What steps should I take to diagnose the window issue in my 2013 Chrysler Town & Country that won't go up or down?

To effectively diagnose the window issue in your 2013 Chrysler Town & Country, start with the simplest solutions before moving on to more complex diagnostics. Begin by testing the window switch, as a malfunctioning switch is often the easiest fix. If the switch appears to be working, proceed to inspect the fuses related to the power windows; a blown fuse can easily disrupt functionality. Next, examine the window regulator, which is crucial for the window's movement, as any damage here could be the root of the problem. Additionally, check for any obstructions in the window tracks or glass that might hinder movement. If these steps do not resolve the issue, test the window motor, as it powers the regulator and could be faulty. Finally, inspect the wiring connected to both the motor and regulator for any signs of damage or loose connections. By following this structured approach, you can systematically identify and address the issue, ensuring a thorough and effective diagnosis.

What are the common problems that could cause the window in a 2013 Chrysler Town & Country to not go up or down?

When troubleshooting window issues in a 2013 Chrysler Town & Country, it's essential to consider several common problems that could be at play. One frequent culprit is the power window motor, which may require replacement if it has failed. Additionally, the window regulator can also malfunction, leading to mechanical sounds when attempting to operate the window. If you've recently replaced or disconnected the 12-volt battery, this could disrupt the auto window function, necessitating manual operation of the switch. In some cases, the window may exhibit erratic behavior, such as going up only to automatically descend, which often points to a malfunctioning window mechanism. By understanding these potential issues, you can better diagnose and address the window problems in your vehicle, making your DIY repair efforts more effective.

How urgent is it to fix the malfunctioning window on a 2013 Chrysler Town & Country?

When it comes to a malfunctioning window on a 2013 Chrysler Town & Country, the urgency of repair cannot be overstated. A window that fails to close properly not only compromises the safety of passengers but also exposes the vehicle to theft and environmental damage. For DIY enthusiasts, understanding the implications of a malfunctioning window is crucial; an open window can lead to water damage from rain or snow, creating a breeding ground for mold and mildew inside the vehicle. Additionally, leaving a window in disrepair may attract unwanted attention from thieves, making your vehicle an easy target. Furthermore, in some jurisdictions, driving with a malfunctioning window could result in legal penalties, adding another layer of urgency to the situation. Therefore, addressing the issue promptly is essential not only for the vehicle's functionality but also for the safety and security of its occupants. Taking the time to diagnose and repair the window can save you from more significant problems down the line, making it a worthwhile DIY project.

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