2017 Cadillac XTS Key Won't Turn

Troubleshooting Common Issues When Your 2017 Cadillac XTS Key Won't Turn and How to Resolve Them

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2017 Cadillac XTS key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2017 Cadillac XTS?

When diagnosing why the key won't turn in a 2017 Cadillac XTS, it's essential to adopt a systematic approach that begins with the simplest solutions before moving on to more complex issues. Start by examining the key itself for any signs of damage or excessive wear, as a compromised key may fail to engage properly with the ignition cylinder. Next, check the steering wheel; sometimes, the steering lock can inadvertently engage, preventing the key from turning. If these initial checks do not resolve the issue, inspect the vehicle's battery, as a weak or dead battery can lead to electrical malfunctions that affect ignition functionality. Additionally, ensure that the gear shift is in the correct position, typically Park or Neutral, since many vehicles have safety mechanisms that inhibit key movement if the gear is not set correctly. If the problem persists, the ignition cylinder may be dirty or faulty, necessitating a closer inspection or potential replacement. Should these troubleshooting steps fail to yield results, consulting a professional mechanic or locksmith is advisable for a thorough diagnosis and repair. By following this structured diagnostic approach, you can effectively identify and address the reasons behind the ignition issue in your Cadillac XTS.

What are the common problems that could cause the key to not turn in the ignition of a 2017 Cadillac XTS?

When dealing with a key that won't turn in the ignition of a 2017 Cadillac XTS, it's essential to understand the common problems that could be at play. One frequent issue is a locked steering wheel, which can occur if the wheel is turned after the engine is off. To remedy this, gently wiggle the steering wheel while attempting to turn the key. Another possibility is a faulty ignition cylinder, which may require professional repair or replacement if it fails to engage properly. Additionally, a dead or weak battery can lead to electrical malfunctions that prevent the key from turning; in such cases, jump-starting the vehicle or replacing the battery might be necessary. It's also worth checking the condition of the key itself, as a worn or damaged key may not fit correctly in the ignition. If the ignition switch is faulty, it could also hinder the key's movement, necessitating inspection and potential replacement. Lastly, ensure that there is no debris obstructing the ignition cylinder, as dirt or foreign objects can prevent the key from turning smoothly. By systematically addressing these issues, you can effectively troubleshoot the problem and restore functionality to your ignition system.

How urgent is it to address the issue of the key not turning in a 2017 Cadillac XTS?

Addressing the issue of a key not turning in your 2017 Cadillac XTS is of utmost urgency due to several critical factors. First and foremost, a malfunctioning key can prevent you from starting your vehicle, leading to significant transportation disruptions and potential delays in your daily activities. Moreover, if this problem occurs while you are away from home, it can leave you stranded in an unfamiliar or unsafe location, heightening stress and safety concerns. Additionally, neglecting this issue may result in further damage to the ignition system or key mechanism, which could escalate repair costs and complicate the situation. Lastly, a key that fails to turn might indicate underlying problems with the vehicle's security system, posing risks not only to the car's functionality but also to the safety of its occupants. Therefore, it is crucial to address this issue promptly to maintain the reliability and safety of your vehicle.

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