2020 Cadillac CT5 Key Won't Turn

Troubleshooting Your 2020 Cadillac CT5 Key That Won't Turn: Causes and Solutions for a Smooth Start

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Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2020 Cadillac CT5 key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2020 Cadillac CT5?

To effectively diagnose why the key won't turn in a 2020 Cadillac CT5, start with the simplest solutions before moving on to more complex issues. Begin by examining the key itself for any signs of damage or excessive wear, as a compromised key can hinder ignition. Next, check the steering wheel; if it is locked, gently turning it while attempting to turn the key may resolve the issue. It's also essential to assess the vehicle's battery, as a weak or dead battery can disrupt the ignition system. Ensure the gear shift is in the correct position, typically park or neutral, as this is a common safety feature that prevents the key from turning. If these initial checks do not yield results, inspect the ignition cylinder for dirt or damage, which may require cleaning or replacement. If the problem persists after these steps, consulting a professional mechanic or locksmith is advisable for a thorough diagnosis and repair. This systematic approach not only saves time but also helps in identifying the root cause effectively.

What are the common problems that could cause the key to not turn in the ignition of a 2020 Cadillac CT5?

When faced with the frustrating issue of a key that won't turn in the ignition of your 2020 Cadillac CT5, it's essential to consider several common problems that could be at play. One of the first things to check is whether the steering wheel is locked; this can often happen if the wheel was turned after the ignition was switched off. Gently moving the steering wheel left and right while attempting to turn the key may resolve the issue. Additionally, inspect the key itself for any signs of wear or damage, as a worn key can struggle to engage the ignition cylinder. If you have a spare key, try using it to determine if the original key is the problem. Another potential culprit could be the ignition cylinder, which may be faulty or worn out, necessitating professional repair or replacement. It's also wise to check the vehicle's battery; a dead or weak battery can prevent the ignition system from functioning properly. Ensure the battery is charged and in good condition. Furthermore, verify that the gear shift is fully in the park or neutral position, as an incorrect gear selection can inhibit the key from turning. Lastly, consider the ignition switch itself, which may be malfunctioning and require inspection. By systematically addressing these common issues, you can effectively troubleshoot and potentially resolve the problem of a key that won't turn in your Cadillac CT5's ignition.

How urgent is it to address the issue of the key not turning in a 2020 Cadillac CT5?

Addressing the issue of a key not turning in a 2020 Cadillac CT5 is of utmost urgency due to the significant risks and inconveniences it poses. A malfunctioning key can prevent you from starting your vehicle, disrupting your daily activities and travel plans. More critically, if the key is stuck due to a mechanical failure, it could leave you stranded in unsafe locations, heightening safety concerns. Additionally, delaying repairs can lead to further damage to the ignition system or key mechanism, resulting in more extensive and costly repairs in the future. Ignoring this issue also increases the risk of being locked out of your vehicle, which can be particularly problematic in emergencies or adverse weather conditions. Therefore, it is essential to address the key turning issue promptly to ensure your safety, maintain convenience, and protect your vehicle from further damage.

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Troubleshooting 2020 Cadillac CT5 Key Won't Turn Issues