Buick Envision Wi-Fi Connection Issue Persisting for 18 Months on Buick Envision

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Buick Envision owners report experiencing persistent Wi-Fi connection issues that can affect the infotainment system's performance. These problems may stem from a weak or unstable Wi-Fi signal, leading to difficulties with app downloads, smartphone integrations, and streaming quality. Additionally, owners have noted that exceeding the capacity of the vehicle's 4G LTE Wi-Fi, which accommodates up to seven devices, can result in connectivity issues. Some users have also encountered an Offline icon on the infotainment system display while using apps like Google Maps, indicating potential connectivity problems. To mitigate these issues, it is advised to check the Wi-Fi signal strength, ensure device settings are correct, and consider resetting the radio settings as recommended by GM customer support. If these measures do not resolve the connectivity problems, consulting a Buick dealership or authorized service center may be necessary for further diagnosis and assistance.

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