BMW 328d XDrive Window Won't Go Up Or Down

Troubleshooting Common Issues with Your BMW 328d xDrive Windows and Effective Fixes

Find Repair Location
Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a BMW 328d xDrive window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a BMW 328d xDrive window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

Troubleshooting Window Operation Issues in a BMW 328d xDrive

When troubleshooting window operation issues in your BMW 328d xDrive, it's essential to adopt a systematic diagnostic approach. Start by checking for simple problems, such as obstructions in the window track. Debris can easily prevent the window from closing properly, so ensure the track is clear. If the window motor makes a clicking or whirring sound but the window doesn’t move, this may indicate that the motor is struggling due to a mechanical fault. In such cases, inspect the window regulator, as a malfunction here can lead to significant issues, including broken cables that hinder window movement. If the window remains unresponsive, consider performing a manual reset of the power window system, which can often resolve minor glitches. Always refer to your owner's manual for specific reset instructions. If these steps do not resolve the issue, it may be time to consult a professional mechanic or a BMW service center for a more thorough diagnosis and repair. By following this methodical approach, you can effectively identify and address the root cause of window operation problems in your vehicle.

What to Do When the Window Won't Go Up or Down in a BMW 328d xDrive?

When your BMW 328d xDrive window refuses to move, it can be frustrating, but understanding common problems can help you troubleshoot effectively. One of the first things to check is the window switch and fuses, as a simple electrical failure can often be the culprit. If the switch appears functional, listen for any sounds from the window motor when you press the switch; a lack of noise may indicate a motor issue. Additionally, inspect the window for any obstructions that could hinder its movement, such as debris or misalignment. If the window is stuck in a partially open position, it might be due to a malfunctioning motor that has frozen. In cases where the window regulator is suspected, look for signs of a broken cable or track, which would require replacement to restore functionality. Lastly, if the window has lost its auto up or down feature, performing a reset procedure may resolve the issue. By systematically addressing these common problems, you can often restore your window's operation without needing professional assistance.

Why is it Urgent to Fix a Non-Operating Window in a BMW 328d xDrive?

Fixing a non-operating window in your BMW 328d xDrive is not just a matter of convenience; it is an urgent necessity that impacts your safety and the vehicle's integrity. A malfunctioning window can obstruct your visibility, making it difficult to navigate safely, especially in emergency situations where quick exits are crucial. Additionally, a window that fails to close properly compromises your vehicle's security, leaving it susceptible to theft and vandalism. Beyond safety and security, a broken window can expose your car's interior to harsh weather, leading to discomfort and potential damage to upholstery and electronics. Moreover, neglecting this issue could indicate underlying electrical problems that may affect other systems in your vehicle, leading to more extensive and costly repairs down the line. Lastly, maintaining all components of your BMW, including the windows, is essential for preserving its resale value. Addressing a non-operating window promptly ensures that your vehicle remains safe, secure, and in optimal condition, ultimately contributing to its longevity and your peace of mind.

You’ve got options with RepairPal

Whether you need a more accurate auto repair estimate or help finding a reputable shop in your area, we’ve got you covered.