Honda CR-V defective battery issue with multiple replacement attempts and poor customer service on Honda CR-V

Submitted by Familledr1 · Jun 23, 2025
Published by RepairPal

Problem overview

Some Honda CR-V owners report experiencing issues with defective batteries, leading to multiple replacement attempts and frustration with customer service. These battery-related problems can stem from various causes, including leaving lights on, a faulty alternator, an old battery, parasitic drain, and extreme temperature fluctuations. When facing a potentially defective battery, owners are advised to have it inspected by a qualified mechanic or authorized Honda service center. If customer service falls short during the replacement process, clear communication and documentation of interactions can be crucial for escalation. Additionally, owners who encounter repeated replacement failures may benefit from requesting a comprehensive diagnostic check to uncover any underlying issues. Seeking assistance from Honda's customer service hierarchy or consumer protection agencies can also help in resolving these matters effectively.

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Honda CR-V vehicles with this problem

1 model year affected
Average mileage: 10,000 miles
(10,000 - 10,000)

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