We'll find repair shops based on:
We evaluate all RepairPal Certified® locations to ensure quality, customer satisfaction, and fair pricing standards in order to provide:
A minimum 12-month / 12,000-mile limited warranty on repairs.
RepairPal estimates that are backed by a 30-day Fair Price Guarantee.
Confidence from thousands of verified customer reviews.
All RepairPal Certified auto repair shops must undergo a rigorous evaluation before being eligible for RepairPal Certification. RepairPal reviews the experience and training of the mechanics, sophistication of the tools, quality of parts used in repair services, satisfaction levels of verified customers, standard warranties, and pricing for repair services. All RepairPal Certified shops offer high-quality work from expert technicians at a fair price.
Yes, almost all RepairPal Certified shops accept appointments online. Some RepairPal Certified shops that are new to the network may temporarily accept appointments only via phone.
The Fair Price Guarantee promises that the cost you pay for a specific repair at a RepairPal Certified shop will be in the range stated in our Estimator for a given ZIP code. If you pay more for a repair service than the Estimator's range for your vehicle and the shop's location, we refund the difference.
Booking an appointment with a RepairPal Certified shop is completely free. The total cost of your repair will depend on the number and complexity of repairs or services needed, diagnostic tests completed on your vehicle, taxes, and any other relevant fees. To get a cost estimate for a specific repair service, use our Estimator.
In order to evaluate a shop's level of customer service, we survey verified customers from the previous six months. Upon a shop's certification, we display both past and new reviews on our site. We give every shop a Net Promoter Score®, the same customer loyalty metric all companies use. To verify customers, shops must send RepairPal data. RepairPal only uses customer data to verify authenticity and doesn't sell or misuse it.
The information included on this website, including links to third party sources, is not a recommendation by Nationwide to buy or sell any product or service, nor is it an endorsement or express or implied sponsorship of any third-party product or service. Nationwide disclaims all liability as to the content or material on linked websites, the accuracy of the information, and the quality of products and services provided or advertised on linked websites. Members who establish a relationship with partner should take any questions or concerns to RepairPal. Nationwide is not involved in these repairs, responsible for the price guarantee or repair guarantee, or any charges or costs pertaining to the repair of your vehicle. RepairPal and Nationwide are separate and nonaffiliated companies, and the services described on this site are provided by RepairPal.
No insurance purchase or quote is required; you don’t need to be a Nationwide insurance policyholder to take advantage of this offer.
For questions about Nationwide products, visit www.nationwide.com. To file a claim under a Nationwide insurance policy, please call Nationwide at 877-669-6877.
All services related to repairs purchased through RepairPal are provided exclusively by RepairPal Certified shops, not Nationwide. Any information you provide to RepairPal will be handled according to the RepairPal privacy policy. Nationwide receives marketing fees in connection with this program.