2020 Audi SQ5 Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2020 Audi SQ5 Windows and Effective Fixes

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2020 Audi SQ5 window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2020 Audi SQ5 window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the initial diagnostic steps to take when a 2020 Audi SQ5 window won't go up or down?

When faced with a non-functioning window in your 2020 Audi SQ5, start your diagnostic process with the simplest solutions. Begin by checking the window switch; test it from both the driver's side and the individual window control to ensure it’s operational. If the switch appears to be working, the next step is to inspect the fuse box for any blown fuses related to the window mechanism, as a blown fuse can halt window operation entirely. If the fuse is intact, listen for any sounds from the window motor when you press the switch; any noise indicates that power is reaching the motor, but it may still be faulty. Following this, examine the window regulator for signs of damage or wear, as this component is crucial for the window's movement. Additionally, check for any obstructions that might be blocking the window's path, as even small debris can prevent it from functioning. Lastly, inspect the wiring connections for security and corrosion, as faulty connections can disrupt the window's operation. By systematically following these steps, you can effectively diagnose and address the issue with your Audi SQ5 window.

What are the common problems that could cause the window in a 2020 Audi SQ5 to stop working?

When dealing with a non-functioning window in a 2020 Audi SQ5, it's essential to understand the common problems that may be at play. One of the primary culprits is a faulty window regulator, which is responsible for the mechanical movement of the window and can wear out over time, leading to operational issues. Additionally, the window motor itself may fail, preventing the window from responding to commands from the switch. Electrical problems, such as blown fuses or damaged wiring, can also disrupt the window's functionality, making it crucial to inspect these components. Another potential issue is a malfunctioning window switch, which may not send the correct signals to the motor, resulting in a lack of movement. Lastly, alignment problems can cause the window to get stuck, so checking for any misalignment is a vital step in troubleshooting. By systematically examining these areas, DIYers can effectively identify and resolve the issues causing the window to stop working.

How urgent is it to address the malfunctioning window in my 2020 Audi SQ5?

Addressing a malfunctioning window in your 2020 Audi SQ5 is crucial for several reasons. First and foremost, a window that fails to operate correctly can compromise your safety by obstructing visibility or leaving your vehicle vulnerable to theft. Additionally, if the window cannot close properly, it may allow water, dirt, and debris to enter the cabin, leading to potential damage to the interior and electrical components. This not only affects the comfort of your driving experience but can also escalate into more severe issues that require costly repairs. By prioritizing the repair of your window, you not only enhance your safety and security but also protect your investment in the vehicle, ensuring it remains in optimal condition for years to come. Therefore, it is advisable to take immediate action to resolve any window malfunctions to avoid further complications.

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