2019 Audi SQ5 Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2019 Audi SQ5 Windows and Effective Fixes

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2019 Audi SQ5 window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2019 Audi SQ5 window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What steps should I take to diagnose the window issue in my 2019 Audi SQ5?

When diagnosing a window issue in your 2019 Audi SQ5, it's crucial to follow a structured diagnostic approach that prioritizes simpler fixes before delving into more complex problems. Begin by checking the fuse related to the window; a blown fuse is a common issue that can easily disrupt window functionality. If the fuse is intact, the next step is to test the window switch to ensure it operates correctly, as a malfunctioning switch can prevent the window from moving. Pay attention to any unusual sounds when you attempt to operate the window, as these may indicate a problem with the window motor. If the motor appears to be functioning, inspect the window regulator, which is essential for the window's movement. Additionally, check the wiring connected to both the window motor and switch for any damage or loose connections, as these can also lead to operational issues. Lastly, verify that the window is properly aligned within its frame, as misalignment can hinder its movement. By systematically following these steps, you can effectively diagnose and resolve the window issue in your Audi SQ5.

What are the common problems that could cause the window in a 2019 Audi SQ5 to stop working?

When troubleshooting a window that has stopped working in a 2019 Audi SQ5, it's important to consider several common issues that may be causing the problem. A faulty window regulator is often the first suspect, as this component is crucial for the mechanical movement of the window and can wear out over time, leading to failure. Additionally, a defective window motor can prevent the window from responding to the switch, leaving it stuck in place. Electrical issues, such as blown fuses or damaged wiring, can also disrupt the window's operation, so a thorough inspection of the electrical system is essential. Furthermore, a malfunctioning window switch may fail to send the necessary signals to the motor, resulting in no movement or limited functionality. Lastly, alignment problems can cause the window to become misaligned or off track, preventing it from moving smoothly. By systematically examining these potential issues, you can effectively diagnose and resolve the window malfunction in your Audi SQ5.

How urgent is it to fix the window issue on a 2019 Audi SQ5 that won't go up or down?

Addressing the window issue on your 2019 Audi SQ5 that prevents it from going up or down is of utmost importance due to several critical factors. First and foremost, a malfunctioning window can significantly compromise your safety, especially in emergency situations where quick access to the vehicle's interior is necessary. Additionally, a window that cannot close properly poses a security risk, leaving your vehicle vulnerable to theft and damage. The exposure to the elements is another pressing concern; a stuck window can allow rain, snow, or extreme temperatures to infiltrate the cabin, potentially damaging the interior and leading to costly repairs. Furthermore, neglecting this issue may result in more extensive electrical problems within the vehicle, affecting other systems and components. Therefore, it is essential to prioritize fixing the window issue promptly to ensure your safety, protect your vehicle, and avoid further complications.

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