2020 Audi A7 Sportback Key Won't Turn

Troubleshooting Your 2020 Audi A7 Sportback Key That Won't Turn: Causes and Solutions

Find Repair Location
Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2020 Audi A7 Sportback key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the potential causes for a 2020 Audi A7 Sportback key not turning, and how should I diagnose them?

When faced with a situation where the key of your 2020 Audi A7 Sportback is not turning, it's essential to adopt a systematic diagnostic approach to identify the root cause. Begin by checking the simplest and most common issue: the key fob battery. A weak or dead battery can easily prevent the key from functioning, so replacing it is a quick first step. If that doesn’t resolve the problem, examine the steering wheel lock mechanism. Sometimes, the steering wheel can become locked, and gently turning it while attempting to turn the key may release the lock. If these initial checks do not yield results, consider the condition of the ignition cylinder. Wear or damage to this component can hinder the key's movement, potentially requiring professional repair or replacement. Additionally, inspect the key itself for any signs of damage or excessive wear; trying a spare key can help determine if the original is the issue. If the key and ignition cylinder appear to be in good condition, the next step is to evaluate the ignition switch, as a malfunction here can also prevent the key from turning. Lastly, if all else fails, consider the possibility of underlying electrical issues within the vehicle's system, which may necessitate a diagnostic scan to pinpoint the problem. By following this structured approach, you can effectively diagnose and address the issue with your Audi A7's key.

What are the common problems that could cause the key to not turn in a 2020 Audi A7 Sportback?

When facing the frustrating issue of a key not turning in a 2020 Audi A7 Sportback, it's essential to understand the common problems that could be at play. One frequent culprit is the steering wheel lock, which may engage when the steering wheel is turned too far. To resolve this, gently wiggle the steering wheel while attempting to turn the key. Another possibility is a weak or dead key fob battery; replacing the battery can often restore functionality. Additionally, the ignition cylinder might be obstructed by dirt or debris, necessitating a thorough cleaning or repair. If the key itself is damaged or excessively worn, trying a spare key or obtaining a replacement from the dealership could be the solution. In some cases, a faulty ignition switch may be the issue, which would require professional assessment and repair. Lastly, electronic malfunctions, particularly with the immobilizer system, can prevent the key from turning, so consulting a certified Audi technician may be necessary to diagnose and fix these electronic problems. By systematically addressing these potential issues, you can effectively troubleshoot the key turning problem in your Audi A7 Sportback.

How urgent is it to address the issue of the key not turning in a 2020 Audi A7 Sportback?

Addressing the issue of a key not turning in a 2020 Audi A7 Sportback is of utmost urgency due to several critical factors. First and foremost, a malfunctioning key can lead to significant inconvenience, preventing you from starting your vehicle and disrupting your daily activities. This situation can escalate quickly, especially if you find yourself in an emergency where immediate access to your car is essential. Additionally, neglecting this issue may result in further mechanical complications within the ignition system, potentially leading to more extensive and costly repairs. The longer you wait to address the problem, the greater the risk of encountering a complete ignition failure, which could leave you stranded. Therefore, it is crucial to seek professional assistance promptly to diagnose and resolve the issue, ensuring your vehicle remains safe and reliable for your needs.

You’ve got options with RepairPal

Whether you need a more accurate auto repair estimate or help finding a reputable shop in your area, we’ve got you covered.