2020 Audi A5 Sportback Key Won't Turn

Troubleshooting Your 2020 Audi A5 Sportback Key That Won't Turn: Causes and Solutions

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2020 Audi A5 Sportback key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2020 Audi A5 Sportback?

When faced with the frustrating issue of a key that won't turn in your 2020 Audi A5 Sportback, it's essential to approach the diagnosis methodically. Start by examining the key itself for any signs of damage or excessive wear, as a compromised key can often be the root of the problem. Next, address the steering wheel; gently turning it left and right while attempting to turn the key can help disengage the steering lock, which may be preventing the key from moving. It's also crucial to check the car's battery; a weak or dead battery can disrupt the electronic ignition system, leading to this issue. Ensure that the gear shift is in the correct position, either Park or Neutral, as many vehicles have safety mechanisms that inhibit key movement if the transmission is not properly set. If these initial checks do not yield results, inspect the ignition and lock cylinders for any signs of wear or obstruction, such as debris that could be blocking the key's path. Should these steps fail to resolve the issue, seeking a professional mechanic's expertise is advisable to conduct a thorough inspection of the ignition system, ensuring a comprehensive diagnosis and repair.

What are the common problems that could cause the key to not turn in a 2020 Audi A5 Sportback?

When faced with the frustrating situation of a key that won't turn in your 2020 Audi A5 Sportback, it's essential to understand the potential causes and how to address them. One common issue is the steering wheel lock, which can engage and prevent the key from turning; gently moving the steering wheel while attempting to turn the key may resolve this. Another possibility is a weak or dead key fob battery, which can be easily replaced to restore functionality. Additionally, dirt or debris in the ignition cylinder can obstruct the key's entry, so cleaning it may be necessary. If the key itself is damaged or worn, trying a spare key can help determine if the problem lies with the original. A faulty ignition switch is another potential culprit, often requiring professional diagnosis. Lastly, electronic malfunctions, such as issues with the immobilizer or electronic steering lock, may necessitate consultation with a qualified mechanic. By systematically addressing these common problems, you can effectively troubleshoot the issue and get your Audi A5 Sportback back on the road.

How urgent is it to address the issue of the key not turning in a 2020 Audi A5 Sportback?

When faced with the frustrating situation of a key not turning in your 2020 Audi A5 Sportback, it is crucial to recognize the urgency of the matter. Ignoring this issue can lead to significant inconveniences, such as being unable to start your vehicle, which disrupts your daily activities and transportation needs. Moreover, a malfunctioning ignition can pose safety risks, potentially leaving you stranded in unsafe locations. Addressing the problem promptly not only ensures your safety but also helps prevent further damage to the ignition system or key mechanism, which could result in more extensive and costly repairs down the line. For those inclined to take a DIY approach, it is advisable to first inspect the key for any visible damage or debris in the ignition slot. However, if the problem persists, seeking a professional diagnosis is essential to accurately identify the root cause and implement the necessary repairs. By acting swiftly, you can mitigate risks and maintain the reliability of your vehicle.

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Why Your 2020 Audi A5 Sportback Key Won't Turn | RepairPal