The 4WD transfer case encoder motor position sensor or the selector switch may fail causing the service 4WD message to be displayed. Fault code(s) stored in the transfer case control module will be of assistance in determining the exact fault causing the message to be displayed.
Service 4WD Message May be Displayed on Chevrolet Suburban 2500
Average mileage: 130,406 (15,900–323,000)
Drive Train affected: 4WD
56 people reported this problem
2005 Chevrolet Suburban 2500 - 4WD 100,000 mi, Visitor
I can not get my truck to go into 2 wheel drive at all. It switches between 4 high and Low on its own.
2005 Chevrolet Suburban 2500 - 4WD 84,500 mi, Visitor
Service 4wd digital message appeared on my information center, is intermittent, two wheel drive seems to always work, but can not put it in 4wd when it appears.
2004 Chevrolet Suburban 2500 - 4WD 77,000 mi, Visitor
Transfer case gear selector not operating properly, replaced and continued to have problems, when I turn on vehicle I never know what drive I'm gonna be in. Sometimes 4low, which is the worst c opti . Try getting to work on the hiway in 4low, why isn't this a recall item, very dangerous.
2003 Chevrolet Suburban 2500 - 4WD 82,000 mi, Visitor
can not get 4 wheel high or low to engage 4x4 service lite comes on what sucks is the 4 wheel has only been used three times and it sounds like a lot of owners have had the same issue WHATS UP GENERAL MOTORS
1999 Chevrolet Suburban 2500 - 4WD 15,900 mi, Visitor
My indicator light does not work all the time. I am not sure it stays in the correct mode. I don't want to replace the switch if that is not the problem.
2005 Chevrolet Suburban 2500 - 4WD 102,000 mi, Visitor
Service 4-wheel drive warning erratic. Now when snow is 2 feet deep the lights on control panel go out completely. Unaable to to shift into 4 wheel drive. Grrrrr
Initial problem was front axle engage/lockup when inappropriate, temporarily mitigated by choosing 2 wheel drive instead of auto 4 wheel. Next problem occurring a few months later was random mode selection absent of any human assistance and most commonly between auto 4 wheel, 4 wheel hi and 2 wheel. This problem progressed to No indicator light on mode selector switch beyond initial all lights test with ignition as well as no mechanical function of the 4 wheel portion of the drive train. Being the highly experienced and proficient mechanic that I am, I used my Acton OBDII Plus reader and retrieved the codes frequently described in this and similar forums. Most common of these codes is C0327. The shorter explanation is that I have replaced both the selector switch itself as well as the transfer case encoder motor. I achieved a single instance of switch indicating 2 wheel mode upon completion of repair. When I chose another mode, the switch went dark and no mechanical activity occurred. That is the issue that remains now. My next guess would be to replace the TCCM but I would like to trouble shoot it first as I absolutely hate being a parts replacer instead of good mechanic that truely diagnoses the problem and fixes it.
2005 Chevrolet Suburban 2500 - 4WD 82,229 mi, Visitor
Service 4 Wheel Drive Light came on. Took it to the Dealership for diagnostic. Dealer informed me at that time that the Encoder motor had failed. Replaced Encoder Motor back in May, 2008 for $1, 118.00. Recently my service 4 Wheel Drive light came back on. Took in to the dealership on September 2010. There diagnostic disclosed that the encoder motor has failed and the cost of repair would be approx. $800.00. GM need to do a better job at building a better product or they will never be successful in this current market place. This is totally unacceptable.
2003 Chevrolet Suburban 2500 - 4WD 120,000 mi, Visitor
4wd kicks in on its own. sometimes it kicks into 4 lo, sometimes 4 high. so far it will shift out when i hit the 2wd selector button. but i have been told that it will eventually lock into 4wd.
2005 Chevrolet Suburban 2500 - 4WD 160,000 mi, Visitor
the suburban with shift into 4 low automatically while driving
2005 Chevrolet Suburban 2500 - 4WD 82,000 mi, Visitor
The 4WD button does not work therefore leaving a message on the dashboard LED saying Service 4WD. Its so annoying, I just fixed this problem before winter started. I will never buy another Chevy again!
1999 Chevrolet Suburban 2500 - 4WD 250,000 mi, Visitor
On a logging road last Summer, pushed "4 Hi" button but nothing seemed to happen. When I tried the button again it was very hot. Not wanting to be stranded by a fire or other breakdown in the middle of nowhere, I left it in 2wd (at least, I assume that's what it was in) and drove home. Various internet threads offered many possible causes, but it was obviously a fairly common complaint. Yesterday, I pulled the fuses for the transfer case and 4wd (behind triangular panel at driver's end of dash), neither blown, but both having somewhat corroded legs. After cleaning, I re-installed them and everything works fine! Talk about a cheap fix! Makes some sense, though, as the corrosion would cause resistance, and at the same time keep some current from passing through the fuse, so the switch heats up and the fuse doesn't blow.
2003 Chevrolet Suburban 2500 - 4WD 163,000 mi, Visitor
Yep, same problem. I Noticed crazy sounds on the front end of my truck, and after replacing tires, wheel bearings and inner and outer tie rods, nothing changed. Took it to a Goodyear nearby and they asked me to switch to 2WD...well what do you know? NO sounds...drives fine, BUT the darn thing keeps switching back and forth from 2WD to 4WD Lo and Hi, and every now and then the display says Service 4WD, so for now I'm driving in 2WD...will be getting it serviced AGAIN next week!! Love my truck, but not the issues it's having.
I have Chevy suburban 2002 I put the 4x4 I used it in the snow when I went to put it in 4x2 I press all the button and it stood in neutral also where u press the 4x4button don't show that is let ...
I don't know if it's the switch on the dash or the sensor on the t-case. Sometimes it switches by itself upon start-up and/or it won't switch out of the drive it is in. Very frustrating GM.
2002 Chevrolet Suburban 2500 - 4WD 200,000 mi, Visitor
switch will not change out of 2w drive, no lights or error codes
2004 Chevrolet Suburban 2500 - 4WD 100,000 mi, Visitor
couldn't dtermine why
2004 Chevrolet Suburban 2500 - 4WD 17,000 mi, Visitor
Have a 2004suburban z71 does not have transfer case motor . but still get 4 low engaged on its own and suv starts running roughly likes it's on 4x4 but don't have front drive running.need help my daily driver to work
2005 Chevrolet Suburban 2500 - 4WD 130,000 mi, Visitor
sometimes or stop at light drop into 4 low have a hell of time getting it out i bought anew switch hopping someone was right
2004 Chevrolet Suburban 2500 - 4WD 268,000 mi, Visitor
Vehicle jumps in auto 4WD, 2WD, 4H and 4L at random. Unresolved at this point