RepairPal Adds Illustrations to Car Parts Articles

Natalie Josef
November 24, 2010

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A picture is worth a 1000 words, right? That could not be more true when it comes to auto repair. Everyone has heard of an alternator, but where is it exactly? How does coolant really flow through an engine? While we do our best to provide you with content that is clear and concise, sometimes words aren’t enough.

We are excited to announce a partnership with Clear Mechanic, an interactive, Web-based software platform that allows service centers to visually explain repairs to customers. Clear Mechanic created images and videos for repair shops so they can actually show customers what they are going to do and where in the vehicle the repair is taking place.

Already, some dealerships using Clear Mechanic have seen service approvals increase to 90 percent. The visuals provide clear explanations of needed repairs, which gives customers more confidence when it comes to making decisions regarding repairs. According to Eric Lash, of Lash Chevrolet in Johnstown, OH, “Showing a customer a picture of coolant leaking under the hood of their vehicle is much more powerful than just saying they need to spend $700 on an intake repair.”

RepairPal has acquired a number of these images and added them to our Car Parts sections in the Encyclopedia area of the site. So far, we have added the images to articles in the Brakes, Engine, Suspension & Steering, and Exhaust & Emissions sections. The content and the images offer a big picture view of where the particular part is located in the vehicle and an in-depth view of the part itself. We are working very hard to add these images to the remaining sections on our site.

To see some of the new images, click on the following links:

PCV Valve
Canister Purge Valve
Brake Booster
Power Steering Pump

Tell us what you think. Are the images helpful? Would you like to see more images like this on the site?

Natalie Josef

About the Author

Natalie Josef is an automotive expert at RepairPal, the leading online source of auto repair resources and estimates. With many ASE Master certified mechanics on staff who have decades of experience, RepairPal knows all the fine points of car repair.

1 User Comment

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I am a shop owner and have been in business for 3 years now.I am so happy to be able to refer my customers to RepairPal. It is very difficult when your an honest business owner to convince folks that your looking out for their best interest.I am very happy to make people aware of their cars needs so that they can make their automobile last much longer.RepairPal helps to back up honest methods of a proper operating service center.It gives me and my customers confidence and helps to educate both the shop and the customer on how to build a good relationship.When the customer does not fear the shop and the shop does not fear the customer the expirience becomes stress free.I would say that most customers are honest and the same goes for the repair shops,however without a tool that brings such good awareness speaking of needed maintenance in the past would cause integrety concerns can now be understood as a informative and thorough repair shop.If your shop does not endorce RepairPal then they are in need of a refferal or dishonest.I wish all my customers would visit the site and educate themselves.There are too many misunderstood shops and too many uninformed customers.Thank you RepairPal