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Visitor,
Allentown, PA, February 01, 2012 18:14
In Aug. 2011 I purchased a 2007 ML350 through Lehigh Valley Acura/Vinart in Allentown. This is the first time I ever owned a Mercedes and I can honestly say, it will be the last time. In Dec. 2011, I took it to the dealership for my first "FREE" oil change. We drove the vehicle 33 miles and it started smoking. We immediately went back to the dealership.....long story short my "FREE" oil change resulted in a cracked cylinder head and $200 for my deductible. A vehicle I had for only 4 months with a $2900 repair!!! Now 1 month later the check engine light comes on. I went to the BMW dealership that completed the $2900 repair and now they are telling me that I need to replace a air mass sensor which will cost me another $200 for my deductible. How RIDICULOUS is this!! $400 in deductibles for a total of $3500 in repairs for a vehicle I have owned for 5 months. I'm so glad I waited to fill out my survey on this dealership. I am a first and last time buyer.
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Visitor,
Waldorf, MD, January 16, 2012 15:47
I bought my 2008 ML350 in Sept. 2010. I fell in love with the car, but the cost services and maintenance are ridiculous. I have previously owned BMWs, which I have never paid for maintenance or services in over 8 years. My only concern is when the 'brake wear' light comes on. My light was on 4 days before I took my car in for repair. I'm thinking that maybe my brakes were the only things bad, but I had to replace all brakes and rotors. When the light comes on, don't hesitate because it could have been more damage had I waited any longer. Now that I have reached 45k miles, the check engine light comes on today!!!! I have spent more on services and maintenance than I really care to. Although I think Mercedes is a great car, I will probably go back to BMW. Sorry!
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Visitor,
Eagle River, WI, November 21, 2011 16:15
Bought this same 08 ML 350 as in picture 1 year ago and could not be more pleased with the purchase. It had been well taken care of and less than 32,000 miles on it. So far running perfect no engine codes, oil change did myself and went perfect. I have owned all 3 american car manufacturer vehicles in the past and I am absolutely convinced MB is in a class of its own. My life long dream has been to own a Z06 corvette now I am giving the SLK AMG 500 a close look. Fit finish is perfect, ride is rock solid. Must drive to appreciate!!!
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Visitor,
Pensacola, FL, October 28, 2011 17:01
Mercedes dealership unable to diagnosis check engine light (code associated with fuel line). Replaced gas cap after nothing was found on a "smoke test." No defect codes are found. Recently replaced purge valve, but light is back on and dealership advises to replace "charcoal cannister." If that doesn't work and still no defect code, then something with gas tank is their final suggestion. All this with the only symptom being the check engine light (runs fine) and no actual diagnosis.
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Visitor,
Titonka, IA, August 25, 2011 17:56
i have my valve body replace but the up shift 1 to 2 and 3 to 4 and 2 to 1 can still br feel when gear shifting? can you please advise asap ??my email is raymond_teo@rocketmail.com
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Visitor,
Tampa, FL, March 20, 2011 16:42
i bought 2003 ml 350 brand new. here is story. 145k miles and 6 time brake pads
change and 3 times rotors. brake only last 25k miles. rear drive shaft worn out and replaced.. head gasket leaks. in past leaky pwr steering pump leaked and replace. again once pwr steering columb totaly replaced. wind shield pump out of order. very costly repair. Compare to brand new 2005 lexus es. brake job done at 110k miles. not a single time any
any other issue. and has 121k miles.
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Kenman,
North Myrtle Beach, SC, February 07, 2011 15:39
Have a 05 ML 350 special edition Silver /Gray with 3,200 miles.I am looking to drive for a every long time.Seeing all the reviews tells me that I will be happy with my purchase.
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Visitor,
Seabrook, TX, January 02, 2011 10:02
I don't know what other vehicle you can drive in Texas for 36,000 miles without a water pump, and I don't encourage ANYONE to try it, but I can verify it's been done. About 55 miles each way, twice a day.
And before that, I broke the radiator on a beach. 20 or so miles, without damage then and it was about 95 degrees on that day.
One last thing...people complain about dealer maintenance, and schedule A's and B's are expensive. But if you add it up, you can go 10k to 12k miles between Mobile 1 0-40 oil changes. So that it costs me 10 oil changes at ~150 per equals about 1500 per 100k miles. If you add up the 40/per for each oil change at 3,000 miles, you pay MORE for that maintenance than you do in a Mercedes?! (Note: this includes A service but not B service; that costs more but they check and replace almost everything.)
Again, I don't know a car built six years ago that you can drive for 230k miles without multiple repairs. I'm shooting for 500k miles.
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Jozeph,
Pineville, NC, November 14, 2010 21:33
Overall nice car, I like the handling.
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When you think Mercedes, you think luxury and reliability (generally speaking). However, I have not had any of this with this car. At 54,000 miles, I have had 3 brake jobs (rotors replaced TWICE!), of course the front rims get dirty within a day or two of driving (design flaw), drivers seat replaced due problem with seat heating (hot spots), motor for rear seat heating and a/c had to be replaced, when changing where I wanted the heat or a/c to come out (vent, defrost or at feet) the dial would not work. I could not change. A broken arm had to be replaced. The smooth ride that I had when I purchased the vehicle has become extremely rough. When I brought it to my dealership (Globe Mercedes in Farifield N.J.) they stated that the ride was normal and that they found nothing wrong. I brought it back to them 2 weeks later telling them that they must be mistaken because I KNOW there is a big difference in the ride. I took a test drive with one of the technicians and he said to me "It does seem pretty rough". However, when I came back the to pick up the vehicle, my service manager( Bill Waggoner) said the ride was normal and that nothing could be done. Both cigarette lighters don't work (have hardly used them at all) and it's not the fuse. Had a small leak in the coolant compartment and now a power steering issue (which is the reason I am on this site).
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Visitor,
Powell, OH, November 05, 2010 10:45
I really like the steering on this vehicle... makes good turns vs. other SUV's I've driven. Mine now has 80,000 miles on it and just replaced a headlight at an independent garage - only $14 ! I'm sure the Mercedes dealer would have charged far more. Probably need a new water pump very soon... but other than that, I've had no problems at all with this vehicle. I enjoy the smooth ride, too.
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Visitor,
Edwardsville, IL, September 15, 2010 07:14
Only has 30000 miles on it, but has been excellent so far. Only complaint is cost to service at Mercedes dealer, over $600 for routine 26,000 mile service, looking for a different service source.
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Visitor,
Pontiac, MI, August 07, 2010 17:10
I have a 2005 ML in the past month i have spent over $2000 front/rear brakes w/rotors which seems to be an issue with this model, power steering pump, now its riding very rough possible struts or springs. Not very happy with this car for the money i have the Special Edition very expensive. Have a little over 60K miles, this is my 2nd ML I dont think there will be a 3rd, will try LEXUS next time.
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Visitor,
Birmingham, AL, July 08, 2010 07:35
Bought in Oct. 2005 (2006 ML 350) 65000 miles and never a problem.
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Visitor,
Columbia, TN, July 02, 2010 21:07
ALSO HAVE A 2000 ML320 WHICH HAS BEEN A GREAT CAR FOR 150000 MILES. THIS ONE IS EVEN BETTER. NEED TO REPLACE BRAKE PADS ON ALL MB'S WITH NON-DEALER CERAMIC PADS
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mbguyco,
Englewood, CO, September 16, 2009 15:24
Have 30,000 miles on my ML and no problems. Only factory recommended service. Relatively low service cost if you shop around. I use a quality independent and cost is half of dealer service cost. Brake pads are ok at 30k, but need replacement in next 6 months. Rotors ok till 50-60k. I love that the ML gives me the handling of a lux sport sedan, but the utility of an suv. Great all around vehicle.
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mkloster,
La Vista, NE, May 28, 2009 15:07
Very expensive car to own. All repairs cost double what you would expect to pay.
Brakes go quickly (every 10k-15k miles). My AC compressor required replacement at 75k.
Ridiculous engineering jacks up repair cost. For example, my REAR seatbelt sensor went out, which meant that the FRONT passenger airbag would not function. Tell me why those are tied together?
Another example: a broken wire in the heated seats (causing a hot spot) required the complete replacement of the drivers side seat. It was apparently impossible to get to the broken wire.
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