Owners' Reviews

I have a 2011 e550, within the last 18 months took it in 14 times due to different problems. I drove the dealership loaner more than I do my car. I bought this car brand new because I want peace of mind but in contrary I have nothing but headache and frustration. After I brought the car home, the first three months I was having problem with starting the car. IT WOULDN'T START. Roadside assistance had to come and get me several times at different places. A few weeks later a module of some kind fell out of the seat, I was told that never happened and they were shocked to see it. Then the brakes squeaked, four brakes had to be replaced after only 8,000 miles and a month ago, the same problem occurred but this time Mercedes wouldn't do anything about it. They completely blew me off. Their response was the problem is annoying not life threatening. Today my car is in the service department again, it's the problem with suspension. Valves leaking caused air compressor to blow out and this is the third time within the last twelve months with problems related to suspension system. For God's sake, this was a brand new MERCEDES, supposedly a world renowned brand. Mercedes won't stand behind their products. It's very disappointing, its might as well labeled MADE IN CHINA. I just got a RECALL letter for suspension and steering, fuel pump, and airbags defect. Great.