Question Answered: When I run the AC it smells like a crayon is melting. Any idea why?
September 09, 2016, 06:44 AM
There are many possible causes for odors from your vehicle's climate control system. The first thing to check is if the cabin air filter has been changed at proper intervals and to make sure you continue to change the filter on a regular scheduled basis. This filter catches pollen, dust, and other particulate debris that is in the air as it circulates through the climate control system. If the filter has been allowed to become over-saturated with debris, mold, mildew and other nasty stuff can form and spread throughout the duct-work of the entire system. If this has happened, then a service will need to be performed to clean the internal duct work of the climate control system. Obviously, there can be other external causes for your odor, such as something under the hood of the vehicle causing the odor and the odor transferring to the interior of the vehicle. Our shop would be happy to diagnose your vehicle to determine the exact cause of the odor and recommend the correct repair.
Question Answered: Does anyone else have problems with the front seats in the CR-V?
September 09, 2016, 06:31 AM
One of the most important factors to consider when purchasing a vehicle is the way the interior of the vehicle feels to you. Since all people have different body shapes and sizes, what is comfortable for one person may not be comfortable for another. However, once you have purchased a vehicle and then later found that the seats are not comfortable to you, the seats of a vehicle cannot be changed without extraordinary measures, especially since they are designed to work with seatbelts, air bags and other supplemental restraint system safety devices of the vehicle. At this point, you will most likely have to experiment with different types of bolsters, pillows, etc. However, please use caution when placing extra cushions on your seat that they do not interfere with the proper deployment of any seat mounted or side impact air bags during a collision.
Question Answered: What will make my car cut out only when you accelerate quickly
September 08, 2016, 01:45 PM
This is Joe from E&J Auto Service. We are a RepairPal certified shop. It sounds like you have a fairly complex diagnostic issue that needs to be resolved. The good news is, my team has all of the necessary tools, equipment and knowledge to properly diagnose your acceleration concern. We just need you to bring your vehicle to our shop, and authorize us to perform the necessary diagnostic testing to determine the exact root cause of your problem. I have an appointment available as soon as tomorrow for you to leave your vehicle with us. Let me know if you'd like my help!
Question Answered: Why is my car making noise?
August 31, 2016, 06:13 AM
This is Joe from E&J Auto Service. I am able to help you determine what is causing the abnormal noise from your Mazda3. The first step in figuring out what is causing the noise is to have my ASE certified technicians test drive the vehicle to listen for the noise. After that, we would raise your car on a hoist and inspect all the components of your vehicle to determine the exact source of the noise. After we know exactly which of the hundreds of possible faulty parts needs attention, we will provide you with an exact quote of what it would cost to perform the necessary repair. If you choose to have us to perform the repair, we will provide you with a 24 month/24,000 mile warranty on that repair. Call me at 773-725-9414, and we'll set up a time to do this for you.
Question Answered: What is wrong with my car, I hear a noise in front?
August 31, 2016, 06:09 AM
This is Joe from E&J Auto Service. I am able to help you determine what is causing the abnormal noise from the front of your Mazda3. The first step in figuring out what is causing the noise is to have my ASE certified technicians test drive the vehicle to listen for the noise. After that, we would raise your car on a hoist and inspect all the steering, suspension, undercarriage, and chassis components to determine the exact source of the noise. After we know exactly which of the hundreds of possible faulty parts needs attention, we will provide you with a to-the-penny quote of exactly what it would cost to perform the necessary repair. If you would like us to perform the repair, we will provide you with a 24month/24,000 mile warranty on that repair. Call me at 773-725-9414, and we'll set up a time to do this for you.
Question Answered: 2014 jeep patriot won't accelerate while in drive.
August 29, 2016, 06:06 AM
There are many possibilities as to why your Jeep will not accelerate. First we would need to determine if the engine is revving up when you press the accelerator. Once we know that, we can then narrow down the possibilities of components that need to be tested. We at E&J Auto Service have all the equipment and knowledge necessary to determine the exact cause of your vehicle's concern. Please call me at 773-725-9414 and I can help you arrange getting your vehicle to our shop to figure out exactly what you need.
Question Answered: I changed the crank sensor the timing belt and the crank sprocket
August 25, 2016, 07:36 AM
It sounds like you possibly have the timing of the engine incorrectly set. If you would be willing to bring the vehicle to our shop, I could have my ASE Master Certified technician diagnose your vehicle to determine the exact cause of your vehicle not starting. Give us a call at 773-725-9414 and we can further explain how we can help you.
Question Answered: Door lock part
July 28, 2016, 10:58 AM
We can help you with your concern. The first step in answering your question would be allowing us to properly diagnose your vehicle's locking system so we can determine exactly what part is at fault. From that point we can recommend the correct repair and provide you with an accurate quote to complete the repair for you.
Question Answered: What is the average cost of replacing a Tiptronic switch?
June 07, 2016, 10:30 AM
There are multiple electronic modules, switches and sensors that dictate to the transmission what gear the vehicle should be in and when. All of these items would need to be tested to confirm the diagnosis you've been given. A second opinion is definitely recommended and we can help you with that.
Question Answered: put fuel pump on it just turns over but won't start
September 30, 2015, 08:20 AM
We can definitely diagnose the starting problem on your Explorer. We would just need you to bring the vehicle to our shop so that we can run some diagnostic tests for you. When would you be able to bring the vehicle over to us? We do have towing assistance, if you need. Thanks, Joe B. E&J Auto Service, Inc.