Owners' Stories

INFINITI CUSTOMER SERVICE SUCKS!!- DO NOT BUY ONE!!I own a 2004 G35x - where do I start. My So-called stainless steel muffler had to be replaced when the car was 7 yrs old & I had to replace it. I called Infiniti and they said I live in Cleveland & considering the environment, it happens. I asked if they cld give me a discount and they STATED & I QUOTE "they reviewed my request & denied it because I DID NOT SPEND ENOUGH MONEY IN THEIR SERVICE DEPT, even though I only went to them for the 1st 5 yrs.THIS COST ME $1400.00 My Doors are RUSTING out do to faulty metal that was used. There is a 10 yr recall, but I have to have an actual HOLE in my doors in order for them to replace them. Totally embarrassed that everyone can see the rust coming through Same with RIMS. PITTED in the 1st 6 mo. I was told Sorry for your luck! I WOULD NEVER AND I MEAN NEVER BUY OR RECOMMEND AN INFINITI TO ANYONE. I OWNED A CADILLAC AND RIMS PITTED, THEY GAVE ME NEW RIMS!! AS I sit here are write this, my ABS, VDC off, AWD, and SLIP lights are on. Took vehicle to AutoZone, Sears and NTB- no code could be called up.. I think I have to go to the dealership- OH BOY-THINKING I'M GOING TO GET EFFED AGAIN.

A good car

God do I hate this car! What a waste of money. I hate driving it, I hate owning it, I hate paying for it. If I wasnt looking so short term, I would have bought a BMW 3 series with it free maintenance that makes up for its higher price tag. Its spent sooo many days at the dealer for repairs except every time its the same run around where nothing gets fixed. I guarantee you all the problems I have now that they "cant seem to replicate" will be huge problems needing immediate attention the day my warranty is up. So, here I am around 25K with a faulty transmission, clunky transfer case, non-functioning bose stereo/nav that I paid out the as for. It needs tires even though its all flat, cruise set highway driving, AND the front rotors are warped after its last trip to the dealer. It also gets terrible gas mileage because 6th gear still has it revving to the moon at 80mph. If you want good luxury and dont want to cough up the cash to buy german, be smart and buy a caddy CTS. Hell, you can even get a Mercedes C300 Sport for 35 grand. Hindsight is 20/20, and Im clearly a retard for buying this jap turd.

I purchased my 2004 G35 Coupe new and took ownership in Sept 03. It is a great looking car that still is appealing today. The seats are super comfortable and the car is a rocket ship with super acceleration and great stopping ability. Now for the bad news. The fit and finish, especially for the interior is not up to par for a intro luxury car. There are tons of rattles coming from everywhere. I'm am a very conservative driver and have only driven a little over 33,000 miles in 5 1/2 years. The brakes were a problem for 03 and 04 G35s and the factory extended the warranty for 3yr/36,000 miles on brakes. I changed to ceramic pads and they are much quieter, cleaner, and should last longer than the 13,000 miles owners were getting out of the OEM pads. The biggest problem with all G35 Coupes are the tires. They all seem to feather on the front inside tires and develope alot of noise around 8,000 miles. The Coupes tires cannot be rotated because they are staggered (different size in front and back). The rear tires have their own unique problems. They wear prematurely on the middle treads. The back tires need to be replaced anywhere from 12,000-15,000 miles. Tires are the biggest cost of ownership for the G35 Coupe 03-07. The sedans do not have any issues here. The last problem is the paint is quite weak and very prone to chips on the front bumper and hood. There are numerous forums discussing the problems I have mentioned.

Fantastic car: quick, agile, and the AWD handles like a champ in the snow!