2011 Buick Lucerne Reviews and Owner Comments
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Overall Score (2 reviews)
2011 Buick LucerneD Crowe, Jasper, GA, February 27, 2015 12:34I bought a used Buick Lucerne in 2011 with 30K miles. Right away it started to have a rotten egg smell. I took it to the Chevrolet dealer in my town and they couldn't smell it. I continued to return it and at that time they smelled it and said they to use high test fuel and they cleaned out the fuel injectors. Problem still existed. Back to the dealer. They smelled the sulfur coming from the car and installed a catalytic converter. Smell continued. Back to the dealer and the service department installed another converter. Meanwhile, the door handle just came off in my hand. Had to pay for that to be fixed. Just got the car back from the service department and was told the problem was because we didn't drive it enough and should take the car and drive it on long trips. We were told by the service writer that he could go on the lot and drive any car out there and it would do the same as ours. They loaned us a 2015 Chevrolet Impala which was only driven a total of 30 miles in two days and not once did it have the rotten egg smell. Our old '97 Buick Le Sabre was a wonderful car. It had well over 130,000 miles and still ran and drove like a new car.Leather interior, good steering, good gas mileage and very dependable.And now Buick is selling a car that stinks, not leather all around the seats, steering isn't that great and the worst of it is... The service department can only come up with "It smells because of sulfur in the gasoline, it's not driven that much and all the cars are doing that. Don't believe it. Lest I forget, we had to have the rack and pinion replaced.Rookie
2011 Buick LucerneVisitor, Medford, MA, June 19, 2014 14:54I like the car but the mileage really stinks, 18 mpg is not exactly my cup of tea, however, like I said, I like the car, now if only I can figure out the bluetooth telephone system in it, I'd be over. I've yet to find someone who has figured it out. I guess I'll have to try a GM repair store.