Question Asked: Problems with suspension and accidents as a result
October 25, 2013, 01:01 PM
I am an attorney in Birmingham, Alabama with one of these cars and my wife and kids were driving a 2003 e500 sport a few months ago and the system failed. She almost had a collision with a tractor trailer that would have most likely been fatal. After reading the internet and speaking with my local independent Mercedes mechanic(who was replacing in nine e-class cars at that time and only has a small operation), I have learned this is a consistent, common failure that occurs in every e class it appears. I am prepared to do something about this as Mercedes has failed to provide any meaningful warning to its customers who pay a higher price and expect safety. Even if the automobiles were purchased used, we as owners still pay twice or three times as much for the maintenance and these cars should not fall apart after fifty thousand miles. What a joke but I'm not laughing anymore. Please contact me through email at email@example.com if you have experienced this failure and if you have been injured I request that you put that in the subject line of the email. I paid almost 4,000 for the rear and one front and who knows when the next one will fail. Lets do something about it.
COLLINS & HORSLEY, P.C.
Question Answered: Has anyone really found the problem for the suspension?
October 25, 2013, 12:32 PM
I was shown an area on the side of a strut or pump I am not sure but it was a hole that wore in the rubber. In fact I guess this was the air bag. The rubber is creased and becomes weak and then a small obstruction like a pot hole causes the pressure to rupture the unit.
Question Answered: why my car want rise up when i push the rise up button
October 25, 2013, 12:26 PM
Your lines could have a breach and don't hold the air pressure or the air bags could be ruptured. The rupture on every e class without warning. This can be caused by a mere pot hole or speed bump.
Insurance will cover the failure under either comprehensive or collision as a pot hole or speed bump caused it. Bad design as US full of both, however try to claim under road hazard thus comprehensive and lowest deductible
Question Answered: What cause the warning "Stop Car to Low" and how can I minimize cost of repair
October 25, 2013, 12:22 PM
your suspension has failed due to the lines or the air bags in the rear. I have also experienced full dropping upon the failure of the front strut. This is a common dangerous problem for which I am searching for individuals who have experienced and/or been injured due to a sudden movement or turn of the car while driving. I am an attorney and it surprised me to see 9 cars identical to mine at an independent mechanic shop with the same problem.
It will go out permanently soon.
Question Answered: red battery light with a message check with shop
October 25, 2013, 12:19 PM
Ac does not always stop but that might be an issue as to why a low charge would cut off ac and then could not get to start again. The problem is related to the extra "recreational sized" battery on the passenger side under the hood. Be careful with the replacement of the battery due to the fact the air lines on the suspension are located under the battery and leakage from installation of a noncompliant battery could cause the lines to be damaged thus dropping the car on the suspension. If this occurs, you will be required to replace the plastic lines with new ones as they cant be spliced due to the amount of pressure.
Question Answered: How can I reset the ac unit. The ac off light is on and it blows hot air.
October 25, 2013, 12:12 PM
I have had the same problem twice over the last five years in my 2003 e500 sport. We could not find any reset protocol and finally took to a Mercedes mechanic who reset with computer somehow. I have unlimited access to alldata and was unable to find any assistance there on the internet.
I think the problem may be related to the automatic shut off for the compressor when Freon low and then the failure of your aux battery seems to not allow for the resetting. Freon will be full and the compressor will not work without resetting but no ability that I am aware of without taking to shop