Problem Reports

Electrical switches in the door latches can fail, causing the door locks to rapidly actuate up and down multiple times when the locks are activated by either the keyless remote or door lock switch. The affected door latch should be replaced to correct this concern.

It is not uncommon for the power steering rack to develop a fluid leak requiring replacement of the rack assembly. Loss of power steering fluid may also cause an abnormal noise and damage to the power steering pump.

The power window switch may fail and the windows will not raise. The main switch at the front center console is commonly at fault. A failed switch will require replacement.

Various electrical problem may develop due to a failed "all activity module". Our technicians tell us that proper diagnoses is required to be sure any electrical faults are being caused by the failed module.

A no start condition may develop due to an anti-theft system fault. If the drive authorization module fails to recognize the keys, the engine will not start. In many cases, a new module and keys will be needed to correct this problem.

AC system leaks and/or a faulty evaporator temperature sensor can cause poor AC cooling. The failed sensor can prevent the AC compressor from coming on. Leaks cause a low refrigerant level, which reduces the ability to cool.

Due to slipping clutches in the transfer case, a shudder or rumbling from the center of the vehicle may occur, especially when turning at slow speeds. If the clutches are not too badly worn, changing the fluid will fix this problem. Otherwise, the transfer case will need to be disassembled to change the clutches.

The electrical connector at the automatic transmission may leak fluid. Over time leaking fluid could migrate through the wiring harness and damage the transmission control module. If that happens a new harness and control module may be necessary to correct the problem.

The covering for the center console can bubble and discolor. Replacement of the affected part is most commonly only way to repair this concern.

Pad life varies and is dependent upon driving style and terrain. One common problem our technicians report is that motorists will drive with the parking brake applied; this burns up the parking brake lining and wears out the brake rotors.

As the spark plug wires age and are exposed to heat cycling, they start to develop micro cracks in the insulation around the resistors, which causes misfires and poor fuel economy.

The power steering return hose may leak at the radiator cooler fitting. If the clamp is not properly tightened, the hose can blow off, causing increased steering effort and a mess under the hood.

Leaks may develop from the differential cover and/or seals on high mileage or older vehicles. Our technicians recommend a complete reseal of the differential unit if these leaks are addressed.

The rubber bond in the harmonic balancer can decay, which causes the balancer to move and work its way toward the timing cover. If the balancer comes into contact with the timing cover while the engine is running, it will fracture and damage the cover and potentially other surrounding parts. The harmonic balancer should be inspected at every service.