Owners' Reviews

i bought my sorento in december i was so happy. 4 days after buying there was a recall on the breaks which was fixed very quickly. so it was back to normal then i have that defence system on there so i would be notified if it was stolen. well christmas night i got over 32 messages to contact the state police my vehicle had been stolen of course in panic mode then i look outside my house there was my vehicle. then i calmed done because my car was not stolen. then for three weeks after the messages never stopped. called quirk kia they sad call the company of the system it had nothing to do with t hem. it was even bad while i was driving and i was getting the messages. finally after two and a half months they decided to replace the defence system. after that my drivers side window was always getting stuck so i brought it to the dealer to get it fixed they pretty much told me i was crazy they had ran every test possiable and it was fine 1month later it was stuck again and it stayed like that for 3 days so i brought it back into the dealer. still being stuck i was actually very happy so they could see it. they brought it in to work on it they told me that it was my fault they had to replace the motor in the window. that only happens from rapid movement of up and down. you are supposed to wait 5 minutes in between from putting it up and doen. that was great that they actually didnt chage me. now that was almost 2 weeks ago and i was also promised that i would be called when the touch up paint that i had ordered came in. and of course QUIRK KIA is the WORST DEALER EVER and guess what i didnt get my call yet. the car is 6 months old there is still other problems i didnt list save that for a rainy day