Problem Reports

Vehicles equipped with a 7-speed automatic transmission may develop a rough shifting condition, most commonly going up from first to second gear and going down from third to second or second to first gear. Our technicians tell us this is due to an internal component failure. Mercedes has released updated parts; the transmission will need to be removed and disassembled to complete the necessary repairs.

As a way to increase braking performance, the brake pads and rotors are make of a softer material and may be in need of replacement after approximately 20,000 miles; owners should be vigilant about getting their brakes checked.

It is not uncommon to encounter premature failure of the anti-lock brake system (ABS) modulator assembly due to dirty brake fluid. Our technicians recommend flushing the brake fluid every two years in order to help prevent this problem.

The rubber bond in the harmonic balancer can decay, which causes the balancer to move and work its way toward the timing cover. If the balancer comes into contact with the timing cover while the engine is running, it will fracture and damage the cover and potentially other surrounding parts. The harmonic balancer should be inspected at every service.