RepairPal is the leading provider of auto repair and maintenance services and information for consumers. RepairPal is a Force for Good in automotive repair, and their mission is to take the mystery out of repair services by bringing trust and transparency back to the industry.

All RepairPal Certified shops are rigorously screened by RepairPal for quality, tools, training, customer satisfaction, warranty* and a commitment to honor the price guidelines set by their Fair Price Estimator.

The RepairPal Certified Network of shops and dealers is the largest network of trusted auto repair facilities. All RepairPal Certified locations have been evaluated to meet the highest standards of quality, customer satisfaction, and fair pricing.

Learn more about how shops become RepairPal Certified here.

Sentry Auto Care is focusing on developing and delivering products based on market research and consumer demand. Sentry Auto Care provides Vehicle Service Contracts, GAP, Down Payment Protection and F&I Products to Automotive Dealers.

Sentry Auto Care has partnered with RepairPal to deliver on the promise of creative products with superior customer support and claims handling.

In the event of a breakdown, Sentry Auto Care will connect you with roadside assistance and get your car to a recommended RepairPal Certified shop near you.

If you need help finding a reputable and cost-effective mechanic, RepairPal’s Certified Network of shops and dealers can help you get back on the road. Schedule an appointment online.

RepairPal Certified Shops are third-party service providers, and they are not owned or controlled by Sentry Auto Care.

To become RepairPal Certified, shops must meet specific quality standards. One of those standards is in relation to customer satisfaction, and RepairPal measures that by independently surveying their customers. Not only must a shop meet that standard, but they must maintain it to keep their RepairPal Certified status.

RepairPal has invested considerable resources and effort to build a Fair Price Estimator, with the goal being to provide fair price ranges on hundreds of mechanical repairs for most vehicle models dating back to 1990. RepairPal Certified shops agree to honor the price ranges quoted in their Fair Price Estimator, so customers can have confidence that they are paying a reasonable price for quality work.

The Fair Price Estimator draws from several industry standard labor guides and OEM part pricing feeds, as well as local shop labor rates for a given area.

All repair estimates derived from RepairPal’s Fair Price Estimator are guaranteed by RepairPal for up to 30 days from the date generated.

RepairPal Certified shops begin by completing a thorough diagnosis of your vehicle, which typically involves a combination of visual inspection and the use of scan tools that can detect problem codes.

It’s important to give the shop as much information as possible when bringing the vehicle in, including, but not limited to: Any unusual sounds Any change in vehicle performance or handling Whether the issue is persistent or intermittent Any dashboard indicators that have been present When the problem occurs (cold engine, above a certain MPH, etc)

RepairPal will pay the shop directly - you won’t be responsible for the inspection fee. Any issues? Call RepairPal Partner Support at sentryautocare@repairpal.com or 1-877-287-5234.

Additional repairs needed outside of the inspection will need to be communicated to the shop directly, and will be the customer’s responsibility to pay for them.

All Sentry Auto Care Vehicle Service Contracts feature Towing Reimbursement to the nearest RepairPal facility. To check on your policy’s coverage, contact Sentry Auto Care directly at 888-521-4280.

In the rare event that your repair has failed, simply contact the RepairPal Certified shop that completed your original service and they will honor their service warranty.

The minimum 12 month/12,000 mile warranty is provided by the RepairPal Certified shop, and is subject to exclusions, including but not limited to normal wear and tear items (such as tires, brake pads, clutches, wiper blades, etc.), wheel alignments and scheduled maintenance. For additional details, terms and conditions, please refer to your selected RepairPal Certified shop’s warranty at the time of purchase.

If you experience any difficulties or have questions, please don’t hesitate to contact RepairPal directly at sentryautocare@repairpal.com or 1-877-287-5234.

*Sentry Auto Care is not responsible for the price guarantee/warranty, the repair guarantee or any charges or costs pertaining to the repair of your vehicle.

If you have a question or need assistance, please let us know how we can help! You can reach us at sentryautocare@repairpal.com or 1-877-287-5234.

For an Auto Warranty claim: If your contract number starts with VSC then have your repair facility call 1-877-938-3332 all other contract holders please call 1-844-241-5518.

For Gap claim: Settle your claim with your insurance company. Contact your selling dealership. Send your claims form and supporting docs.

For assistance, if your contract number begins with APPG then call 1-888-366-3774. All other GAP contract holders please call 1-855-883-1023.

Yes! For rentals, Sentry Auto Care will provide reimbursement for up to 6 days on approved repairs. Review your contract for specific details.