RepairPal is the leading provider of mechanical auto repair and maintenance services and information for consumers. RepairPal is a Force for Good in automotive repair, and their mission is to take the mystery out of repair services by bringing trust and transparency back to the industry.

All RepairPal Certified mechanical repair shops are rigorously screened by RepairPal for quality, tools, training, customer satisfaction, warranty, and a commitment to honor the price guidelines set by their Fair Price Estimator.

The RepairPal Certified Network of mechanical repair shops and dealers is the largest network of trusted auto repair facilities for both routine maintenance and mechanical repair needs. All RepairPal Certified locations have been evaluated to meet the highest standards of quality, customer satisfaction, and fair pricing.

Learn more about how shops become RepairPal Certified here.

Nationwide is introducing its members and others to RepairPal and its network of Certified mechanical repair shops. The RepairPal Certified Network consists of thoroughly assessed and highly reputed shops across the country, where repairs are done at competitive prices with quality parts and an attentive staff.

Nationwide is introducing it’s members and others to RepairPal and its network via the Nationwide Perks program. RepairPal certified shops are third-party service providers, and they are not owned or controlled by Nationwide.

If you are a Nationwide customer and wish to access Nationwide’s On Your Side auto repair network for your auto claims, please click this link

To become RepairPal Certified, mechanical repair shops must meet specific quality standards. One of those standards is in relation to customer satisfaction, and RepairPal measures that by independently surveying their customers. Not only must a shop meet that standard, but they must maintain it to keep their RepairPal Certified status.

RepairPal has invested considerable resources and effort to build a Fair Price Estimator, with the goal being to provide fair price ranges on hundreds of mechanical repairs for most vehicle models dating back to 1990. RepairPal Certified shops agree to honor the price ranges quoted in their Fair Price Estimator, so customers can have confidence that they are paying a reasonable price for quality work.

The Fair Price Estimator draws from several industry-standard labor guides and OEM part pricing feeds, as well as local shop labor rates for a given area.

All repair estimates derived from RepairPal’s Fair Price Estimator are guaranteed by RepairPal for up to 30 days from the date generated. Please note that this estimator is for mechanical repairs and is related only to non-claim related servicing needs.

RepairPal Certified mechanical repair shops* begin by completing a thorough diagnosis of your vehicle, which typically involves a combination of visual inspection and the use of scan tools that can detect problem codes. They will also collect information from you about any routine maintenance needed.

It’s important to give the shop as much information as possible when bringing the vehicle in, including, but not limited to:

• Any unusual sounds

• Any change in vehicle performance or handling

• Whether the issue is persistent or intermittent

• Any dashboard indicators that have been present

• When the problem occurs (cold engine, above a certain MPH, etc.)

*Please note that these shops are available for non-claim related servicing needs.

Their team is available to help at this phone number 877-669-6877.

In the rare event that your repair has failed, simply contact the RepairPal Certified shop that completed your original service and they will honor their service warranty.

The minimum 12-month/12,000-mile warranty is provided by the RepairPal Certified shop, and is subject to exclusions, including but not limited to normal wear and tear items (such as tires, brake pads, clutches, wiper blades, etc.), wheel alignments, and scheduled maintenance. For additional details and terms and conditions, please refer to your selected RepairPal Certified shop’s warranty at the time of purchase.

If you experience any difficulties or have questions, please don’t hesitate to contact RepairPal directly at operations@repairpal.com .

If you have a question or need assistance, please let us know how we can help! You can reach us at operations@repairpal.com or 877-287-5234.

All vehicles over time require routine maintenance and mechanical repairs. Nationwide has partnered with RepairPal to assist our customers to identify mechanical shops who can provide a fair price and good service for non-claim related vehicle maintenance.

RepairPal offers Nationwide customers a free mechanical repair and maintenance hotline called RepairPal Car Genius. These experts are available from 9 am to 8 pm ET at (877) 353-0406.

While we cannot diagnose your specific car problems over the phone, we can provide helpful guidance for you before you go to a mechanical repair shop, we can narrow down the problem, and provide you with a fair price estimate for common repairs based on your specific symptoms. We can also help with any other questions you might have during or after your repair experience once you receive a professional diagnostic report and an estimate from any RepairPal Certified mechanical repair shop.