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2002 Chrysler Town & Country Problems

RepairPal has identified the most common problems with the 2002 Chrysler Town & Country based on complaints from actual vehicle owners. We'll tell you what the problem is and what it'll take to fix it.

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Known Problems

Intermittently, the key may not start the car or release from the ignition. If it is excessively worn, replace the key. If the new key doesn't work, replacing the lock cylinder including tumblers should correct this concern.

It is not uncommon or the power window motor and/or regulator to fail. In most cases the door panel will require removal to determine the exact failure.

Shifting harshness and shuddering issues related to the operation of the automatic transmission have been addressed by factory service bulletins. The shuddering can feel like the vehicle is being driven over rumble strips.

Worn sway bar bushings or sway bar end links may cause a rattling or clunking noise from the front suspension during low-speed driving. Though not always the root cause, front struts are often replaced for this condition.

Excessive oil consumption—defined as more than one quart per 1,000 miles (on vehicles with less than 50,000 miles) or more than one quart per 750 miles (on vehicles with more than 50,000 miles)—is common. Common causes include exhaust valve guides, valve cover gaskets, camshaft plugs, camshaft seals, and crankshaft seal.

Triggered by a short in the rear wiper motor/circuit (which causes a fuse to blow), the airbag warning light can illuminate erroneously.

A yellow anti-lock brake system (ABS) warning light may remain illuminated. If a wheel speed sensor fault is discovered, sensor connectors should be inspected. Damaged or spread terminals must be repaired or replaced.

A failing head lamp switch can cause the head lamps and/or instrument cluster lighting to flicker or dim. The head lamp switch should have a noticeable click between each position; a "mushy" feel is a strong indication of a failing switch.

V6 engines may experience surging while driving. The condition is more noticeable between 40 and 50 MPH while accelerating up a hill/slight incline. Replacing the powertrain control module (PCM) and updating the transmission control module (TCM) software may be required.

If the heater is on and no heat is felt from the right side dash vents, there may be a problem with the blend air door shaft; a revised part is available to address this concern.

If power mode closes the lift gate—but does not open it—the power lift gate (PLG) module might need a software update.

Carbon buildup on the top of the piston is common. Over time this can lead to symptoms varying from light ticking to knocking noises. Performing a fuel injector cleaning procedure can often help the condition by removing some of the piston top deposits.

Timing cover oil and coolant leaks are common, the oil and coolant don't normally mix. Our technicians recommend to replace the timing chain and cam sprocket if the timing cover is removed to reseal - or for any other reason.

A malfunctioning switch in the steering column can cause the front windshield wipers to self-activate or not turn off. A failed windshield switch will require replacement.