2002 Chrysler Town & Country Problems

RepairPal has identified the most common problems with the 2002 Chrysler Town & Country as reported by actual vehicle owners. We'll tell you what the problem is and what it'll take to fix it.

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Known Problems
If power mode closes the lift gate—but does not open it—the power lift gate (PLG) module might need a software update.

If the heater is on and no heat is felt from the right side dash vents, there may be a problem with the blend air door shaft; a revised part is available to address this concern.

It is not uncommon or the power window motor and/or regulator to fail. In most cases the door panel will require removal to determine the exact failure.

Coolant leaks coming from the underbody on vehicles equipped with rear heat/AC are common. The underbody hoses should be inspected as part of regular maintenance. If you drive on roads where salt is prevalent the problem is generally more severe. Some 2005 models are involved in a special service action, no government recall was issued.

A yellow anti-lock brake system (ABS) warning light may remain illuminated. If a wheel speed sensor fault is discovered, sensor connectors should be inspected. Damaged or spread terminals must be repaired or replaced.

Intermittently, the key may not start the car or release from the ignition. If it is excessively worn, replace the key. If the new key doesn't work, replacing the lock cylinder including tumblers should correct this concern.

Excessive oil consumption—defined as more than one quart per 1,000 miles (on vehicles with less than 50,000 miles) or more than one quart per 750 miles (on vehicles with more than 50,000 miles)—is common. Common causes include exhaust valve guides, valve cover gaskets, camshaft plugs, camshaft seals, and crankshaft seal.

Hood misalignment, cowl cover misalignment, wiper module drain tube(s), and/or the lower plenum drain hose may cause the HVAC housing to leak water onto the passenger side floor. Diagnoses will be required to confirm the location of a water leak in the front passenger area.

Shifting harshness and shuddering issues related to the operation of the automatic transmission have been addressed by factory service bulletins. The shuddering can feel like the vehicle is being driven over rumble strips.

While turning in either direction during low speed parking lot maneuvers, if a creaking, squawking, squeaking, grinding, or groaning sound is heard from the front strut area, locate the front strut dust boot and rotate the dust boot side to side. If the sound is present, applying lubricant to the jounce bumper (bump stop) of both front struts can help with the noise.

V6 engines may experience surging while driving. The condition is more noticeable between 40 and 50 MPH while accelerating up a hill/slight incline. Replacing the powertrain control module (PCM) and updating the transmission control module (TCM) software may be required.

Carbon buildup on the top of the piston is common. Over time this can lead to symptoms varying from light ticking to knocking noises. Performing a fuel injector cleaning procedure can often help the condition by removing some of the piston top deposits.

An oil leak from the oil filter adapter may be evident. Chrysler has made a revised oil filter adapter is available.

The speedometer may become inoperative due to a failed vehicle speed sensor (VSS), . A failed sensor will require replacement.