Problem Reports

Some vehicles may develop a musty odor coming from the HVAC system, Dodge has issued a cleaner/disinfectant and a coating for the evaporator designed to inhibit bacterial growth.

It is not uncommon or the power window motor and/or regulator to fail. In most cases the door panel will require removal to determine the exact failure.

If the door lock actuators (integrated into the door latch assembly) are noisy and/or not working, the latch should be replaced. For some model years, the actuator for the sliding door is available separately from the latch.

Illuminated of the airbag warning light may be caused by a lost connection between the clockspring (behind the steering wheel) and the steering wheel-mounted electrical components. Other steering wheel-mounted controls like the horn, speed (cruise) control, or radio controls (if equipped) may be inoperative. There is a lifetime warranty on the clockspring as specified in a combination of recall campaigns. For more information on these recalls please us the following links; 1996-1998 models, please click here». For 1998-2000 models, please click here»

A dirty throttle body may cause low engine idle speed or frequent stalling, as oily residue blocks air flow in the throttle when the throttle is closed. Throttle body cleaning may be necessary to correct this condition. Our technicians caution against spraying cleaner directly onto the throttle body as this may damage the throttle position sensor (TPS).

While driving through deep or blowing snow/water, moisture may enter the rear brake drums, causing rust to develop on the rear brake drum and shoe friction surfaces. Over time, repeated (and sometimes infrequent) exposure to the snow can lead to temporary freezing of the rear brake linings to the drums. A revised brake drum and brake drum backing plate is available.

Hood misalignment, cowl cover misalignment, wiper module drain tube(s), and/or the lower plenum drain hose may cause the HVAC housing to leak water onto the passenger side floor. Diagnoses will be required to confirm the location of a water leak in the front passenger area.

Defective speed sensors on the transmission can cause problems with the cruise control and speedometer operation, as well as erratic shifting. The connectors on the sensors can corrode and/or the connector terminals can spread (poor connection), which will create similar symptoms. Any of these problems can cause Check Engine Light illumination.