Owners' Stories

At 140,000-Great Van! It is excellent for short distance, road trips and everything in between. It is quiet, smooth ride and trouble free. No engine or transmission problems to report. Brakes do tend to pulse/vibrates under heavy use. I plan on installing drilled front rotors to prevent this problem in the future. The interior is great but I never liked the moveable center console. It doesn't hold drinks but does hold a lot of everything else and the built-in power outlet is great. The dash does have a pull-out double cup holder and it holds most drinks well. On this model year, the seats don't stow into the floor like the other models but they are better seats and can be removed or folded flat to provide a flat surface with more capacity than others. I really like this feature more than other minivan seats. The seating positions are nice and comfortable. Would like a bit more softness or cushion but I'm sure it wouldn't wear well. The dashboard is nice with nothing too awkward or in your face like some other vans and the gauges are the very nice Chrysler chrome and electroluminescent soft green glow found in other Chrysler cars like the 300. Very classy! It did very well in a recent smog check passing all emissions well below the limits. A window motor failed once but the part and replacement was cheap. Some of the illumination of the panel switches have faded but controls are still functional. Transmission shifts nice and engine noise is well muted. There is very little wind noise and some road noise which can be mitigated by tires. In all, it is a very well designed, good looking minivan with more luxury and utility than many SUVs. It holds up extremely well with no signs of wear. I look forward to buying a newer model when this van gets too old but I think it has many more serviceable years left and I am sure it will pass 200,000 without a glitch.

Where do I start...bought it pre-owned from a dealership at 31K and now 3 years later it has 69K on it and this is all that has went wrong since then. At 36K the front air leaked and my extended warranty covered, at 39K the rear air leaked and warranty covered it. At 42K some electrical part went and I complained because the warranty did not cover and I paid $40 to have it fixed. At 45K the entire steering rack need to be replaced at the warranty covered it, now at 69K the catalytic converter is plugged and thankfully the federal law has a coverage on it for 8yrs./80K which I am covered. Right now it is at the dealer and they are ordering the converter and they said it needs brakes, possibly 2 O2 sensors and the left outer tie rod is loose and needs to be replaced and may still need plugs and wires - ARE YOU F'en KIDDING ME? I owe $8,700 on this pig iron called a vehicle and I will be looking to trade it in for a KIA or Toyota - I'm DONE BUYING american....and yes I purposely spelled american in LOWER CASE since their quality is LOWER CLASS!

I agree with so many, my 2007 chrysler town and country is the worst vehicle I ever bought brand new. It's 2011 and already replaced catalytic convertor, paid for both electric doors to be fixed, door latch on driver side door replaced, brakes make constant noise,gas mileage is awful. DVD player had to be replaced, at least that was still under warranty. Paint on inside front seat door handles started chipping almost within months.When my front dome lights went out, I went to replace bulbs and the connections were melted, ridiculous amount to replace, so I just have no dome lights. I will never buy anything else even related to a chrysler. Expensive lesson learned. It's bad to not have finished paying for something and not be sure it's even going to last that long.

van feels like it has a light miss between 20/45.dealer drove van twice.said codes were all o k. i was told the transmission converter was what was causing it . they told me they could not do any repair unless there was a recall on that problem. it has the 6 speed, 3.8 with 14k on it. gas milage is also low.if you have had this problem e mail me. ottishaney@yahoo.com. thanks

Spent the last half of my time (2.5 years) in the dealership waiting room. Terrible braking system. Have had mine replaced 4 times and rotors twice. Have had 5 Chrysler vans and this is the last. Lots of recalls and problems. Radio, navigation, brakes, A/C, axels, struts, sway bar...you name it....sitting here again waiting for warped rotors to be repaired. At my cost of 210.00. Never again!!!

I bought a new 2000 T&C LX in 2000. Just replaced the radiator and water pump. Engine and Transmission orginal. Just turned 253,000. My wife drives a 2007 T&C but the quality is not built into this one.

Bought brand new in 2007. Touring model. Brake problems, rotor problems, wheels are pitting and chipping, sliding doors never work right, front passenger window sticks in the down position often,rear ac quit working, airbag light has been on for 30,000 miles been to dealer numerous times problems always come right back,tv/dvd player works ok but tv wont stay in closed postion when not in use, weird high pitched engine noise. Basically this is a $31,000 piece of crap. Chrysler makes a horrible product that they cant even fix !!!! Never Again!

WOW.brakes are a big problem all new times two. always make noise and grind will chrysler ever get it.older vans tranny problem and now a rough tranny and bad brakes . not to mention water on your feet when you run the air conditioning . how about standing behind your product.

Bought in 2006 with 8,500 on it. now has 42k and the pw windows have been problems, lock on left side rear door does not work, Replaced the stab bar bushing, Lost count on Brake jobs, Now the AC has stopped working. I paid a shop 850 to replace the parts under the dash and a week later the air is blowing hot again. Will have to take back. Uses oil, does not leak but I put a quart in between changes every 3k. Stow and go seats are convient but NOT comfortable to sit on for very long trips. No wonder chryler went bankrupt. I just bought a Toyota to replace my 98 Dodge Van. Chrysler has lost my loyality forever. Bill Aurora Illinois

This van is just great! Only after 206,000 miles have we needed to do any repairs-(waterpump and radiator). The body is clean and straight. Even though it's never seen the inside of my garage, the paint still shines. The interior is only slightly worn with no cracks, splits, fades, or tears. All features and accessories work properly. We drive it every day, and still rely on it to visit family in Florida 2-3 times a year. How many people can say that with over 200,000 miles on the clock? The (3.3 v6) engine runs great and the oil is still clean when changed every 3000 miles. Some folks may say this is wastefull, but I have had no repairs- none! The same goes for the transmition (I occasionaly pull utillity trailers and a 26' boat) ... regular service- no repairs.

I have 155000 miles and is still going strong, great car, no major work yet to be done.

The transmission in our van went out at 53,000 and was rebuilt under warrenty at the dealership. I have had numerous problems with the van since purchasing it-air conditioner, fluid system, radiator and of course the transmission. I just had it rebuilt again last week. It currently has 93,000 miles. Two rebuilt transmissions in 4 years. POS van!!! Never again will I buy a Chrylser. Not worth the money to fix or being stranded with kids.

Sorry for all of you that have not had good luck with your van. This is our 3rd Chrysler/Plymouth van and it is the BEST car I have EVER owned. Love the storandgo seats, use them often, the ride and mileage are great. Going on 99,000 miles and have only had the injectors cleaned once. Wish I could afford a new one, but am now on SS only. Hope it lasts another 99,000.

We bout this brand new in 2006. The design / layout works great with kids. This is the only good thing I can say. Chrysler and their dealerships do not stand behind their product. And I do not think they can, they would be out of business! Had the van in several times due to the AC not working, they never fixed the problem just kept recharging it. Finally Chrysler came out with a recall on the rear evaporator and had that replaced under warranty. Sliding door actuator failed at 50K, Water pump went out at 65K miles, Transmission failed at 69K, return power steering hose failed at 72K miles. Just waiting to see what happens next, it’s obvious the design life of Chrysler is about 50K!

I bought my 2006 t&c van with the stow and go, Like everyone else I too started hearing a high pitched noise, i have asked the dealership and independant mechanics, noone can tell me what is making the noise, then I over filled the powersteering resevoir and power washed the engine compartment, the noise went away, now the water pump is leaking. additionally the inside reading lights inthe front shorted out and now I have to replace the entire outlet

We own a 2001 LXI AWD and with less than 40,000 miles on it one thing after another failed. It spent more weeks in the shop than out during the summer months. It started with the CV joint failure, then the ignition column, then the whole drive train/transmission and then the coolant lines and finally the steering system. The sliding doors never really worked consistently after about 10,000 miles. One would think that the van was abused, but actually we babied it. We ended up spending over $6,000. Chrysler corporate were rude. We will never, ever buy another Chrysler vehicle.

I bought this car for the stow n go seats-which I love! Having said that I have a high pitched whine in the engine which the dealership tells me sounds like the power steering pump-but they can't find anything wrong with it. Its so loud friends riding with me ask me whats up with my car. I've had it to the dealership 3-4 times and to an independant mechanic once with no answers. Also car only has 64,500 miles and already had work on air conditioner. Ready to trade in.

5648 Miles- Transmission Failure 12,000 - New Brakes (all 4) 7,457 Miles-Needed new Front end struts...etc.. 15,820 Miles- Needed windshield resealed (whistling noise) 15,820 MIles- Key Fob failed 20,625 Miles - Power Module/Power Train Module Failed 40,000 Miles- Motor Mounts need to be relplaced I've owned 8 Dodge vehicles, never a Chrysler...This is my last. Would only recommend this car to people I really disliked.

Purchases new, eL version. Approx. 75K on the odo. Great ride and utility. Interior fit and finish OK/average. Drive train has performed quite well; engine/tranny holding up fine. Steering pump whines and gets really noisy in cold weather. Had the lines to the PS pump replaced under recall, but still noisy. Power rear gate works only intermittently now; passenger side door power lock has failed; power passenger door very stiff to open manually (this was also service under recall.) Driver power window has stopped working; maybe the switch. Have just discovered a leak in the water pump but this kind of thing will happen. Hopefully the van will hold up for another two years without MAJOR pain or heartache.

We now have over 155,000 miles on our van and it does have a few problems but overall I am still very pleased with it. I have replaced the fan control module sensor and the brakes make lots of noise but this appears to be chatter from the pads. This van has the 3.8L V-6 which is so much better that the 3.3 because the power is needed for this size vehicle and it actually gets better fuel economy. Anybody can get a list of the Computer codes off the website and a Chrysler vehicle will tell you right on the dash what is wrong with itself. http://www.allpar.com/fix/computer-codes.html $900 fuel pump? The pumps are not cheap ($191.50 at AutoZone) but that seems very high on labor cost.

Brought it used in 2001 with 130,534 miles on it. It is obvious that it is an old vehicle that lasted a long time, but through out the time that I have owned it, I had to replace the waterpump, front and rear brakes, all motor mounts, brake master cylinder, all hoses, radiator, regular tune ups. I really do not have any bad complaints except for chryslers' transmissions. If you ask me about the engine I will tell you I never had bad problems, but if you ask me about the transmission, I will tell you that that has always been a bad problem. I replaced the transmission two years ago and at present I have to replace it again. So my over all rating of the van is good on the engine, but, chrysler products are very, very bad on their transmissions and I will never buy a chrysler product again.

Has some problums

Purchased new and has 99,000 miles. Great vehicle with great tire wear, few realignmnts, no transmission or electrical problems, and is a great hauler with seats removed. Replaced one window motor, one set of brake rotors and pads and two batteries. Power steering makes a noise every now and then, but not for long. Mostly in very cold weather. Last week the front brakes did overheat twice while coming down a mountain in NC.

Our 2001 Chrysler Town and Country is great for traveling and hauling but when it comes to reliability and quality it is still lacking. Suspension parts tend to wear early. Transmission is weak and failed at 73,000 miles. It loses value faster than competitors. AC issues with only 86000 miles.Chrysler really did a poor job on engineering and quality. Maybe the newer ones are better. I don't know if I am willing to try that. Now I have 120K on it and it has been pretty much problem free and since I have a Auto Shop I try to keep it up.

Very bad electrical system. AC charge line hose busted and could not find hose anywhere. Finally found the parts in Detroit and had to have it shipped over to DC. Price $85.00 Other than that replaced I have replaced roaters, given the car a normal tune up.

Bought new in 2003 with the Braun Entervan conversion (lowered floor and wheelchair ramp). Now has 128k miles on it. Front brakes at 50k mile and 100ks Rear brakes at 85k miles because of a really WIERD sound coming from the right rear which had been going on since we owned it.. Basttery needed replaced early on (probably problems with the Alternator that were never found). Chriping of belts and a probable bad "belt tensioner" (not verified yet). Power steering is making a groaning noise when doing low speed turns-- I see that is a standard problem that needs fixed. I've only taken to Chrysler dealer 1x and they fixed the tailgate. Very nice vehicle overall -- it rides like a tank, but not as bas as a 91 Ford E150 (previous vehicle)..

2006 Town & Country Bought this used with 44,000 miles, thought it would be good..........not so, taken good care of but now at 64,000 engine shot. the noise mentioned below happened to ours and after having looked at many times, was told that was nothing.............I'm not so sure since now the engine is shot. Would NEVER reccommend to anyone..............

had this vehicle since new. only problem had to have transmission replaced at 68000 miles. typical of the chrysler brand. have 98000 miles and counting. very versatile and a good ride.

At 96,000 miles we suddenly developed had a vibration in the front end of the van. It only occurred shortly after stopping such as at a red light. I found out cracked fan blade on the radiator cooling fan. I also noticed that a piece of the blade that scattered pierced the radiator core and caused a small leak. I have no explanation why the blade cracked other than it was made from cheap plastic. Other than this it’s been a good vehicle

Had this one since 2006. Up to 110,000 miles. Never Chrysler again! rusty doors, struts, brakes and rotors, burns oil,idles like a diesel... interior is comfy though. Fair ride and power.

Bought it in October 2004. 88000 miles. The tranny was repaired under warranty at 69000. At 30000 the dealer put some thingamagig in it. [$45.00 my cost] It ate two sets of brakes[my cost]. It has no frills, no rear a/c so it takes a while to cool down in summer. Las Vegas. It has been a good car. Won't buy another UAW built car.

Mileage 48,000. The overall build quality of this vehicle is acceptable, very few rattles and groans compared to some vehicles. However, the brakes are weak relative to the vehicles size and fade quickly, replaced three sets of OE pads and rotors in 40,000 miles. The radio and electrical system is fickle at best, reception is terrible on the radio, and the electrical system in general contains all of Chrysler's electrical gremlins i.e. radio randomly shutting off, trouble with power windows, wipers, gauges failing, etc. At 45,000 miles the transmission is beginning to slip and CV axles are shot. At 30,000 miles the rear struts failed, and the steering has been sluggish since day 1 compared to other models. The rear AC lines run exposed under the vehicle to the back unit, and are easily damaged by any debris on the road, I have replaced these lines twice since purchase. Overall very poor quality vehicle would not purchase again and would not recommend.

Front brakes replaced after only 21k miles of conservative driving...unacceptable

great van

The best van I have ever owned, You must use the ATF+4 transmission fluid only, preferably Mopar or you will wish you had!!!!!!!!!!!!!!!!!!!!

Body and interior are fine. Brakes need really good tires, then they're fine. No problems with drive train. Brake lights went out simultaneously; fuse okay. Sensor? Heating and air conditioning fine; occasionally too hot, and after adjustment, too cold. Mostly quite comfortable for both. Exhaust and emissions clean. Must be very careful in the rain. Steers much better with Michelin tires.

This van is horrible. I bought it new and before it was 2 years old the motor went out for the automatic door... well didn't go out just developed a mind of it's own and decided when it wanted to work. After a few winters the hatch door motor went out completely. The passenger side window motor went out this past year, and the rear blower quit working around the same time as the door. At 120K the transmission went out.

bad electrical system power door problem dash lights out heated seat and others switchs dont come on. Brakes vribrate warped rotors front. tie rod ends bad.

I bought this used and have had problems since from the transmission to the brakes. Cant say whether that is because of the vehicle or from the previuos owner though. It does have a comfortable ride . Takes a long while to warm up on those cold morings.

Stow and go is great. Big seats are comfortable. Entertainment system continues to work as promised. Only has 68000, electric doors broke, rack and pinion broke, water pump replaced (under warranty), engine growls, front end makes a 'click' when the steering wheel is turned, brakes are way undersized (means you have to replace them often), dealer charges $150 to 'reprogram' the transmission. Looks good but the hard engineering was over looked when they designed this van.