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Zia Automotive Repair

(505) 859-7712
130 Verified Reviews
pattyrs3@gmail.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
07:30
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
7:30am to 5:00pm

ADDRESS

4907 Menaul Blvd NE
Albuquerque, NM 87110 USA

AUTO REPAIR EXPERIENCE

  • Patty Santistevan, Owner
  • Established 2003
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technician
  • 2 ASE Master Auto Technicians
  • 96 Years of Car Repair Experience

Zia Automotive Repair Reviews

OVERALL RATING

130 Verified Reviews
5 stars
(95)
4 stars
(24)
3 stars
(5)
2 stars
(1)
1 star
(5)
by - Verified Customer September 01, 2017

Great work and I will be back with all my vehicles

by - Verified Customer August 30, 2017

It was a good experience

by - Verified Customer August 29, 2017

Alex always goes out of his way to communicate, to make sure it is right the first time, and to charge a fair price. He also picked me up from the airport!

by - Verified Customer August 29, 2017

Excellent service and helpful/knowledgable staff

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by - Verified Customer August 28, 2017

Appreciate you all!

by - Verified Customer August 22, 2017

Quite friendly and helpful. Very fast to address the problem.

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by - Verified Customer August 22, 2017

Everyone was great kept it very professional even though I was a bit difficult to work with

by - Verified Customer August 20, 2017

I like the fact that they email the customer pictures of the car. Also the warranty is great.

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by - Verified Customer August 18, 2017

They did a good job.

by - Verified Customer August 18, 2017

The lady at the front desk was very courteous and friendly. The waiting area was also very clean and recently remodeled. The shop manager was also courteous and fully explained the services performed and took the time to fully answer my question. Admittedly, the quality of a front-end alignment would be proven over the test of time. But so far, everything seems to working great with the alignment. I would recommend this shop.

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by - Verified Customer August 17, 2017

Extremely impressed with their thoroughness.

by - Verified Customer August 16, 2017

Great experience. They fixed my car quickly and at a very good price. The staff is friendly and mechanics are knowledgeable and honest. I would recommend to my family and friends.

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by - Verified Customer August 13, 2017

Great work. Done over the weekend when I needed it.

by - Verified Customer August 11, 2017

Alex and everyone at Zia Auto were so friendly and professional. It was a great experience.

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by - Verified Customer August 11, 2017

Sean and Alex are always a pleasure to hear from and talk to. Zia makes us feel like regular customers!!!

by - Verified Customer August 10, 2017

Thank you for the emergency repair!

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by - Verified Customer August 10, 2017

The guys are always helpful, friendly, and easy to work with. The shop is one of the cleanest I've seen

by - Verified Customer August 09, 2017

I'm glad I went here

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by - Verified Customer August 07, 2017

Was very pleased with everything

by - Verified Customer August 07, 2017

Great service and quick. Went out of their way to get me fixed and going. Highly recommend.

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by - Verified Customer August 04, 2017

Excellent ! Even though the manager forgot to put my appt in the system, the shop still got me in and out!

by - Verified Customer August 04, 2017

I'm upset because I brought my car a oil change. Previously they updated the gasket, and found out they made an error. I got the car back, and the transmission fluid was still leaking and I had to bring it back.

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by - Verified Customer August 03, 2017

Good job

by - Verified Customer July 28, 2017

They did an excellent job on my jeep. It needed a head gasket, it took longer then I wanted but it was a huge job!! She runs like new, and they even fixed my A/C!! Thank you, thank you, thank you!!!!

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by - Verified Customer July 27, 2017

Sean is very helpful.

by - Verified Customer July 25, 2017

Very happy Sean was very helpful.

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by - Verified Customer July 24, 2017

They talked about fixing a lot of stuff, but my car is worse than when I brought it in.

by - Verified Customer July 18, 2017

Sean was very helpful and explained everything to me and kept me posted the entire time.

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by - Verified Customer July 17, 2017

Good diagnostic skills. Good service. Good shop.

by - Verified Customer July 17, 2017

Sean and Alex were very professional and super knowledgeable about the whole situation.

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by - Verified Customer July 14, 2017

Will definitely be back if any repairs are needed!!!

by - Verified Customer July 07, 2017

We were traveling through NM and needed a repair, they accommodated us and did the work faster than promised. Couldn't ask for more.

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by - Verified Customer July 07, 2017

This shop goes above and beyond for us! We are recommending them to friends and family.

by - Verified Customer July 06, 2017

Did a good job.

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by - Verified Customer July 06, 2017

Thank you for the good service.

by - Verified Customer July 06, 2017

I asked specifically how long service on vehicle would take. They assured me it would be one hour. I took it in 8:00 and it was ready at 11:30.

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by - Verified Customer July 05, 2017

This is the best experience I've ever had while needing my car repaired. I was driving home to New Orleans and my car started acting up on the highway I was close to Albuquerque so I got off the highway and checked into a motel. The next morning I looked online and I saw this Zia automobile repair was highly rated on Google. I decided to take my car over there and I was treated like I was a part of the family from the moment I walked into the door. I was told that it would be a few hours before they can get to my car and I was offered a ride back to my motel which I gladly accept it because you know I couldn't walk there. And about 2 hours later I received a call explaining what what's the problem with my car and about how much they're going to charge for that and it was actually a wonderful surprise and how reasonable the price was. About an hour after that I received another call saying that my car was ready and the lovely lady Yvette came and pick me up from my motel. The car was ready the gentleman who runs the world even took off the inspection fee which was a good $100. My car has run perfectly since I left the garage and I will never forget how wonderful I was treated at Sears Auto Repair. They are excellent!!!

by - Verified Customer June 30, 2017

Zia got me into the shop the very next day, and called me and emailed me to let me know what it would cost, and how soon it would be done. All went fast, smooth, and the car was ready to be picked up by 1:30 pm. Very impressive.

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by - Verified Customer June 29, 2017

Received quality service on my car. All the staff was friendly and helpful. Have already recommended to friends.

by - Verified Customer June 29, 2017

The people in on the front desk were very professional and helpful. I felt everyone I talked to was helpful and made me feel their main job was to do a very good job and considered everyone important.

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by - Verified Customer June 28, 2017

Great service!

by - Verified Customer June 27, 2017

Great place!

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by - Verified Customer June 26, 2017

They actually gave me a new clutch master cylinder at no charge, because they couldn't prove that they didn't do it, and they couldn't disprove that they did do it.

by - Verified Customer June 26, 2017

Good - fair price. Good customer service. So far - so good. It's been 2 weeks and works fine.

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by - Verified Customer June 23, 2017

I am very happy with the service

by - Verified Customer June 23, 2017

Great job by all at Zia. Thanks

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by - Verified Customer June 23, 2017

Thank you

by - Verified Customer June 21, 2017

Good work. Professional, courteous staff.

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by - Verified Customer June 18, 2017

Good and quick service

by - Verified Customer June 15, 2017

Job well done, very satisfied.

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by - Verified Customer June 15, 2017

Was happy to have the work done in one day and to have the problem resolved. Thanks to the guys.

by - Verified Customer June 14, 2017

The staff was very nice, considerate, and clearly very knowledgeable. They explained what was wrong with our car clearly so that we understood the extent of the problem. 10/10 would recommend to anyone!

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by - Verified Customer June 11, 2017

I am a repeat customer, because of past experience with this shop. I trust them to treat me with respect, be thorough inspecting my vehicle, repair my vehicle responsibly, and charge me fairly. Those are my expectations, and why I go to Zia instead of the dealership. I also support small business, because I have had a small business myself.

by - Verified Customer June 09, 2017

We were in from out of town and needed repairs done. This shop adjusted their schedule to accommodate for us. Excellent experience, especially when I usually do my own repairs.

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by - Verified Customer June 09, 2017

Thank you for explaining everything with respect and kindness. Really appreciate the emailed pictures of issues. Super nice to know I'm not paying for something I don't need or don't understand!

by - Verified Customer June 09, 2017

The shop did a professional job. I especially liked the email at the end with photos. I feel like they did try to make a certain repair seem more important than it actually was, but I was okay with saying no.

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by - Verified Customer June 07, 2017

Very happy with everything and everyone. Great job!

by - Verified Customer June 06, 2017

Great service.

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by - Verified Customer June 06, 2017

Professional and friendly service.

by - Verified Customer June 05, 2017

Excellent service, they are great!

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by - Verified Customer June 05, 2017

This is a GREAT shop - I've been taking my truck to Zia Auto for years - timely, reliable, honest!

by - Verified Customer June 04, 2017

Honest & Integrity all the way! Very impressed and satisfied customer.

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by - Verified Customer June 01, 2017

Great service

by - Verified Customer May 31, 2017

Excellent service

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by - Verified Customer May 30, 2017

It was very good! Friendly service!

by - Verified Customer May 30, 2017

Excellent shop, excellent mechanics, excellent customer service.

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by - Verified Customer May 30, 2017

All personnel wwere friendly and answered any questions I had. I was quoted a fair price, and was not pressured to buy more service than I needed....a big plus! I have recommended this company to my son for his wheel alignment..

by - Verified Customer May 19, 2017

I would not hesitate to use this shop again.

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by - Verified Customer May 16, 2017

Excellent service at a fair price. These folks are the best.

by - Verified Customer May 12, 2017

Satisfied with service done on vehicle.

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by - Verified Customer May 12, 2017

Very nice, good customer service. They let me know it would be a couple hours waiting and it was exactly that time. It was Mother's Day weekend and they had given me a rose as I was leaving and wished me a Happy Mother's Day . Definitely my go to repair guys.

by - Verified Customer May 11, 2017

They are respectful courteous and quick. Their prices are lower or the same as other places. Zia is on the other side of town from where I work and I feel like the drive out of my way is more than worth the effort. This is not my first visit and will not be my last.

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by - Verified Customer May 09, 2017

Very professional business.

by - Verified Customer May 04, 2017

Great job done right the first time at a fair price!

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by - Verified Customer May 03, 2017

Very good. The service was great.

by - Verified Customer April 28, 2017

Very satisfied.

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by - Verified Customer April 21, 2017

Very honest, professional, quality work. The parts are pricey but likely due to OEM parts. The repairs are outstanding and done in a timely manner. Overall, highly recommended!!!

by - Verified Customer April 14, 2017

All the employees were professional and courteous. Great experience.

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by - Verified Customer April 13, 2017

Great job. Thank you!

by - Verified Customer April 11, 2017

Everything was done to my satisfaction.

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by - Verified Customer April 09, 2017

Car runs great! Thankful to Zia for getting it fixed.

by - Verified Customer April 04, 2017

I'm a regular customer. This most recent experience was unfortunate in that the repairs took 2 hours longer than estimated and then I had to bring the car back in twice to fix two unrelated problems. To their credit, the guys were upfront and responsible about it so I'll keep coming back.

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by - Verified Customer April 03, 2017

They did what they said for the price and in a timely manner.

by - Verified Customer March 30, 2017

Everything was great.

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by - Verified Customer March 30, 2017

I love this shop and how they run it!

by - Verified Customer March 29, 2017

Very professional, great work performed.

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by - Verified Customer March 28, 2017

First time at Zia--recommended by a friend. Good first experience.

by - Verified Customer March 21, 2017

The staff assisted us in dealing with damages created by the tow truck. In addition, they identified the issue with my truck and advised us fully through email about the damages and repairs that were needed.

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by - Verified Customer March 21, 2017

Good job!

by - Verified Customer March 20, 2017

I have had good experiences here for years.

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by - Verified Customer March 17, 2017

Was satisfied with the repair.

by - Verified Customer March 16, 2017

It's time to change shops.

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by - Verified Customer March 14, 2017

Good.

by - Verified Customer March 14, 2017

Staff performed work promptly. Professional and helpful. I will visit again.

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by - Verified Customer March 13, 2017

I was happy with the work and the personnel. I was disappointed that they did not fill the windshield fluid and did not check the windshield wipers.

by - Verified Customer March 10, 2017

I love these guy; friendly, polite, and informative.

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by - Verified Customer March 08, 2017

This shop does all of my work, due to the way they treat customers, how they efficiently tackle the work, and how quickly they get it done.

by - Verified Customer March 03, 2017

The people at Zia are highly professional and very skilled.

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by - Verified Customer March 03, 2017

I am responding for my cousin who traveled all the way from CA in a 'classic' car that he has been restoring and did not expect any problems when he made it out here. He had difficulty starting it the next day and a tow truck driver suggested a Triple A auto shop nearby and we were absolutely surprised by the expeditious service, outstanding repair price, and most courteous, friendly shop personnel. We would definitely recommend this shop to other family and friends.

by - Verified Customer March 03, 2017

All the guys were very professional and knowledgeable about the service done to my vehicle.

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by April 28, 2014

Great service and good quality of work.

by - Verified Customer April 21, 2014

They are wonderful people. Everything was done well. They worked out the problem and got it fixed.

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by - Verified Customer April 20, 2014

I thought they were very knowledgeable and did everything I asked them to do. They were friendly and did what I needed to do. They provided transportation and back to and from my house while the car was being fixed.

by - Verified Customer April 20, 2014

They provided excellent service.

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by - Verified Customer April 17, 2014

It was pretty decent, overall it was fairly decent. There is still something wrong with it but running.

by - Verified Customer April 17, 2014

They are courteous. The do an excellent professional job.

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by - Verified Customer April 14, 2014

They are good people. They are very knowledgeable people. Good mechanics.

by - Verified Customer April 11, 2014

They did an extra inspection so it helped with problems before they got too bad.

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by April 10, 2014

I always get the best service there.

by April 09, 2014

I think they do good work and they are honest.

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by - Verified Customer April 08, 2014

They are always very courteous, listen to my issues, go out of their way to help me, and I appreciate their courtesy which is helpful. Very patient with me. I don't know what is wrong with the car usually. I trust them.

by April 07, 2014

I am a senior citizen that does not know about cars. They explain everything to me. They are very fair. I cannot say enough good things about them. They treat me very respectfully.

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by - Verified Customer April 04, 2014

They have the best prices. They do great work. The manager is very friendly and helpful.

by - Verified Customer April 03, 2014

I took it in and I told them the problem, they told me it would be ready at a certain time and they had it ready sooner. They are courteous and they know what they are doing. They did a good job.

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by - Verified Customer April 03, 2014

The service was really good. The people there were very friendly. They did a really good job for me.

by April 03, 2014

The price is kind of high. The service was great.

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by April 02, 2014

That is the best shop they have. I have been going there for 4 years.

by - Verified Customer April 01, 2014

While we were traveling we had work done at there shop. AAA recommended them and they picked us up and got us repaired and back on the road.

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by April 01, 2014

I believe that they are highly competent, patient and honest. I think the service is excellent, they know exactly what to do. They are competitive in their pricing and I will keep going back to them.

by March 31, 2014

Petes Garage is such a great place to take any vehicle to get repaired and or checked on. they have great customer service and they even brought me home while my car was getting worked. this is a great place of business

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by March 30, 2014

I'm satisfied with there work. There are prompt and honest.

by March 28, 2014

I've been going there for years, and they have always been able to help quickly, pleasantly, and very affordable.

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by - Verified Customer March 25, 2014

I had really good service over there. The car runs really great.

by - Verified Customer March 23, 2014

They are extremely courteous. They do not do the job until I give my permission. We have been going there for many years. They are very friendly and nice.

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RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
99

Pete's Garage was established in 2003 when Patty Santistevan took over the existing business that has been faithfully serving the Albuquerque community since 1958. This RepairPal Certified shop features a team of professionals who take their trade seriously, this is continually demonstrated in the training they attend each year and the investment in the automotive tools and computer diagnostic equipment this shop has made. This training and tooling help ensure that your vehicle will be accurately serviced and repaired and that a wide range of repairs are available. These repairs can range from minor and major mechanical repairs to check engine light diagnosis and electrical repairs. Repairs performed here are backed by a 24-month / 24,000-mile warranty for your peace of mind. Part of our certification process is an unbiased review of a shops most recent customers. Our review revealed that not only is Pete's technically qualified, this shop also knows how to treat it's customers. These customers describe them as courteous, prompt, honest, and hardworking. For your convenience they offer a local shuttle, early bird drop off, and a waiting area with wireless Internet.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
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AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • ASA
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

NAPA / AAA Approved Auto Care Center open 6 days a week. 2 A.S.E. Techs plus 3 NAPA trained Techs in house with State of the Art diagnostic tools,scanners and equipment with Nation wide 36month 36k. mile warranty.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Questions Answered by Zia Automotive Repair
I tried to turn off the alarm but couldn&#...
We are happy to take a look at it, and don't charge for estimate. It might be something as simple as the battery in the remote. Please feel free to come by tomorrow or call. Hope this helps.
I can see a very small amount of fluid tha...
power steering is under pressure...try filling it and turning steering wheel at idle that will show you where it is coming from,could be simple like a hose...
It doesn't do it all the time. I notic...
it sounds like a fuel pressure problem or ignition is getting hot...it maybe the fuel pump is losing pressure when getting warm

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