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Xpress Tire & Auto of Ladysmith

(804) 823-2040
19 Verified Reviews
aj@ladysmithtireauto.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

18031 Green Rd
Ruther Glen, VA 22546 USA

AUTO REPAIR EXPERIENCE

  • AJ Johnson, Owner
  • Established 2001
  • 4 Auto Repair Mechanics on Staff
  • 89 Years of Car Repair Experience

Xpress Tire & Auto of Ladysmith Reviews

OVERALL RATING

19 Verified Reviews
5 stars
(12)
4 stars
(3)
3 stars
(1)
2 stars
(2)
1 star
(1)
by - Verified Customer October 21, 2013

They are very thorough, they are very friendly people and they also do very good work and do their work in a timely manner.

by - Verified Customer October 21, 2013

They do good work and I have not had any problems with the work. He takes care of me.

by - Verified Customer October 20, 2013

I think they're great, but they're a little more on the expensive side. They seem like they know what they're doing and I don't have a problem with that. They seem good, like I said they are just a little expensive. I only take my car to them, so I guess I don't know if they truly are expensive, but that is how I feel about that.

by - Verified Customer October 18, 2013

I was there and they kept on lying over a thing they said they had finished but they had not.

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by October 17, 2013

They handled my tire situation quickly I was in and out in thirty minutes.

by - Verified Customer October 17, 2013

They are a fast, very professional service, and have great customer service.

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by - Verified Customer October 16, 2013

They were friendly and they were very thorough. It was quick had it was done in a matter of minutes.

by - Verified Customer October 12, 2013

They were absolutely fantastic. I was stranded in Virginia, it was a blow out. I was pulling an RV and all my tires were logging and they were absolutely fantastic. The owner was absolutely wonderful, the work was absolutely wonderful. Like I said I was all alone and I'm 69 years old and they helped me out. They went beyond, believe me. They worked on it all night. When I get back to Rhode Island I will be writing them a letter. They were absolutely wonderful!

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by - Verified Customer October 09, 2013

They were too expensive. My first choice was to take my car to the Nissan dealership in Richmond, Virginia but what I found is that the place was very expensive. It costs eighty dollars just for the diagnosis. We usually don't have that in Canada, I would say we pay the diagnosis if we don't get the car repaired there, but if the car is repaired in the same place, I shouldn't have to pay for anything as far the diagnosis is concerned because they charged me. The car was inside for three hours and they charged me one hundred and eighty-six dollars just for time, and they didn't do anything for two hours. They didn't do anything on the car, all they did was change the battery because they had to change the alternator, and anyways that's why I sort of found that I got ripped off a little.

by - Verified Customer October 09, 2013

They took care of me right away. The car was, let me say the alternator went, and they took care of me right away so I could continue on my way. They handled it in a professional manner. They're very professional, courteous, and they took care of my needs and took care of me right away. I'm an ACC master tech. I could fix the whole thing in a heartbeat, but I was stuck in a rainstorm with no tools.

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by October 08, 2013

They were very nice people. I told them what I needed but hoses were not put back and the problem was not fixed. I had to rent a car. I had to take the car back. I told him the hose was not connected and water was leaking into the car. He said that the hose should be like that. I called him and told him the floorboard was wet. He said that he would call me back and I have not heard from him. I am a mechanic's daughter and I am a race car driver. I have never seen a hose not connected. Winter is coming up and I still have a wet floorboard. It is like they took my money and forgot me.

by October 08, 2013

They fixed the problem with my tire correctly and in a short amount of time.

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by October 07, 2013

I was treated with courtesy. I went in with a problem with a tire and the took care of it immediately.

by - Verified Customer October 04, 2013

The most important thing is that I can expect them to do the job correctly. They do their work professionally and on time.

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by - Verified Customer October 03, 2013

They do a good job, he fixes what's wrong and is timely.

by - Verified Customer October 03, 2013

They provide good service but they are really expensive and I have been going there for years.

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by - Verified Customer October 02, 2013

Everybody there is great. I have no problems with them at all. They know what they're doing and always keep me informed about my vehicle. I don't have anything bad to say about them.

by September 22, 2013

The customer service was great. I had no complaints. I could easily understand what I was paying for.

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by - Verified Customer September 20, 2013

I had a tire go flat on a Saturday afternoon. I drove by and they were open. They were very courteous and took care of me. They are very polite to their customers. They do excellent work. They will get you done so that nothing will happen when you get on the road. They are top of the line mechanics.


RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
95

Ladysmith Tire & Auto was established in 2001 by AJ Johnson. AJ is a long time industry veteran who worked his way up the ranks and has over 30 years of experience. He has assembled a crew of experienced individuals who work hard to stay current with industry trends and technologies by attending ongoing training. This RepairPal Certified shop is capable of a wide range of repairs, and have some of the best alignment and tire equipment available. They offer a clean comfortable waiting area with wireless Internet as well as loaner vehicles, shuttle service, and early bird drop off. Our team found Ladysmith Tire & Auto to be an established capable repair facility and a good fit for our network.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • TECH-NET
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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