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Q: wont drive forward manuel shift on 2002 Volkswagen Jetta

auto wont drive forward will go in reverse ,manuel shift
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there was a recall on all the newer v.w,s about 8 mos ago ,the only reason i know was because we tryed to help this guy out by pushing his car out of the line of traffic,he was takeing it back to dealer cuz it was stick in rev gear and it would not go into 1st,and i do rember he said that there was a recall and it was still under warrenty ooooooooooo
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