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Q: why wont the key turn to off/release position? on 2008 Dodge Grand Caravan

key turns on starts runs fine but when we try to go to the off/release position it wont go. Removing the positive battery terminal will release the relay and able to remove. Does this will fob and straight key.
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I have two keys. both do the same thing. they will finally "click" after a minute or two and then I can turn it the rest of the way and remove my key.
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