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Q: Why is my steering suddenly so loose on my 300M? Is it a steering column issue? on 2000 Chrysler 300M

I have a 2000 Chrysler 300M. My steering is suddenly very loose. Seems that maybe something may have popped in the steering column or somewhere... Prior to this, if you turned the wheel too far in one direction, you would hear a pop or some type of loud noise. Any advice of where to start? I love this car and hope it can be easily repaired. Thanks in advance for your help.
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