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Wentworth Automotive

(858) 304-1346
70 Verified Reviews
wentworthauto@gmail.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

7755 Othello Ave
San Diego, CA 92111 USA

AUTO REPAIR EXPERIENCE

  • Justin Wentworth, Manager
  • Established 1998
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 57 Years of Car Repair Experience

Wentworth Automotive Reviews

OVERALL RATING

70 Verified Reviews
5 stars
(55)
4 stars
(12)
3 stars
(2)
2 stars
(0)
1 star
(1)
by - Verified Customer October 10, 2017

Dropped car in AM and needed back in afternoon all went well!!! Thanks!!!!

by - Verified Customer September 28, 2017

Very thorough inspection performed on my car.

by - Verified Customer September 26, 2017

Totally excellent and congenial owner.

by - Verified Customer September 19, 2017

They are my new mechanic shop for everything.

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by - Verified Customer September 19, 2017

Justin was very approachable and gave me options on what to do to my car. I wasn't pressured into anything I didn't want to have done to my vehicle.

by - Verified Customer September 14, 2017

It was good

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by - Verified Customer September 13, 2017

I have been going to Wentworth for almost 20 years. I would not go anywhere else. They treat you like family. Justin is awesome!

by - Verified Customer September 10, 2017

Impressive

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by - Verified Customer September 07, 2017

Justin and Ben are wonderful! Very nice and helpful. They are honest and explain the car issues very well

by - Verified Customer September 07, 2017

All completed satisfactory

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by - Verified Customer September 05, 2017

All good

by - Verified Customer August 31, 2017

I want to thank Justin and his staff for excellent service to my car. It is running so good now even though it is 12 years old. Thank you again.

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by - Verified Customer August 23, 2017

Great service, definitely will be ret

by - Verified Customer August 21, 2017

They are very though and check the car out.

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by - Verified Customer August 14, 2017

The work done was great. I would recommend this place again to anyone who would like to go to a family run business to support the community. My car is running nice and smooth. The offered a list of minor work to be done, but when I said it was not in fhe budget, they understood and recommended what needed to be addressed first and then what could be done at a later time

by - Verified Customer August 07, 2017

This is one of the best places I've ever gone to for repairs on my car. The prices are more than fair. They explain everything in detail to me before repairing anything. They also let me know what other repairs are needed and in what order. If something isn't needed quite yet, they will be honest enough to tell me that and let me know in what priority it should be handled.
I've gone to a lot of other places that will pressure you to do everything at once. I do t want to bring my car to that kind of place. If I know a good plan, that will help me plan out how to spend my money. In definitely more likely to take my car to someone like that. I don't always have all the money to fix everything at one time. But if I know the level of importance, that helps to budget and keep my car in great running order

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by - Verified Customer July 31, 2017

The 100,000 mile warranty makes Wentworth the only shop I will go to.

by - Verified Customer July 20, 2017

The customer service was great, the recommendations were fair and straightforward, the maintenance work was done accurately and in a timely fashion. Will definitely be a return customer.

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by - Verified Customer July 18, 2017

Thanks for the great job!

by - Verified Customer July 17, 2017

Missed the axle issue the first time when replacing brakes but not a big issue. Service has always been good.

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by - Verified Customer July 06, 2017

Wonderful work!

by - Verified Customer July 06, 2017

I was glad I was able to pick up my car the same day and the AC works properly. The mechanics did a good job and I'm thankful to them. I'm also satisfied with the amount my dad and I paid for the repair.

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by - Verified Customer June 29, 2017

Repairs on my truck were performed efficiently and thoroughly. I was treated with courtesy and respect.

by - Verified Customer June 29, 2017

The last job was an unscheduled breakdown, and Wentworth did their best to get the vehicle back to us as soon as possible.

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by - Verified Customer June 27, 2017

Excellent customer service, I would recommend this shop to a friend.

by - Verified Customer June 26, 2017

I go to Wentworth because they keep my old truck running to my satisfaction. I don't trust anyone else.

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by - Verified Customer June 20, 2017

I was kept up to date with all repairs communication was very good

by - Verified Customer June 13, 2017

Above and beyond with their customer service. I've never been to a place where they take you to your work. Very accommodating.

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by - Verified Customer June 12, 2017

They are all so nice to me every time I call or if I'm at the shop. Love going there. Very fair.

by - Verified Customer June 08, 2017

People were courteous, job was well done, price was cheaper than quoted!

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by - Verified Customer June 04, 2017

Justin exhibits a genuine desire to keep his clients by pleasing them.

by - Verified Customer June 04, 2017

Good service, above and beyond the norm.

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by - Verified Customer May 25, 2017

Every time I come here, I am always Greeted with a Smile and they make sure that my needs are met and questions are answered. I love them soo much that I have referred my friends and family. Excellent staff and service!!!

by - Verified Customer May 24, 2017

Wentworth has always been good at doing the work and the prices seem to be fair. I appreciate doing business with them. My wife took the car in for 2 specific things while I was out of town. The guys presented her with results from a standard sales oriented systems check and not knowing any different she was concerned that the work really needed to be done - Trans fluid flush among other things - preventive maintenance items not mandatory work. She agreed to it and we ended up with a much higher service bill than originally planned for. And the item they fixed didn't make any difference in performance - starting cables replaced. Still starts sluggishly

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by - Verified Customer May 22, 2017

Smog test went fine and was completed on time.

by - Verified Customer May 16, 2017

Very happy! Will refer people for sure.

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by - Verified Customer May 07, 2017

I love Wentworth Automotive. I have taken my cars there for several years. Justin and his staff are great!

by - Verified Customer May 07, 2017

Always good service and fair prices. Justin, Ben, and Fernando do right by us and cars.

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by - Verified Customer May 03, 2017

My brake issue was fixed. I was very happy with my experience. Thank you!

by - Verified Customer April 30, 2017

The overall experience was awesome! Shop owner was very welcoming, along with Tim, who repaired my vehicle. There was no bias or discrimination due to my gender, I felt involved with the entire process. I've definitely found my new repair place!

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by - Verified Customer April 27, 2017

Good explanation. No problems since the fix.

by - Verified Customer April 26, 2017

They do a GREAT job, experienced, professional, accommodating, sincere, just all around GREAT JOB!

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by - Verified Customer April 26, 2017

Justin and the crew there are great. They are helpful, knowledgeable, and have always done a great job.

by - Verified Customer April 25, 2017

Very happy with the work done.

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by - Verified Customer April 19, 2017

Great customer service and quality. Justin, Ben, and the team are awesome.

by - Verified Customer April 18, 2017

I just had a smog check and went based on my friend, Lida Jimenez's, referral. She gave me a $20 off coupon to use. I have a good mechanic, but he is not convenient and he cannot give me a ride to work. I will definitely use Wentworth in the future when I cannot get to my mechanic.

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by - Verified Customer April 17, 2017

Good job. Well done!

by - Verified Customer April 06, 2017

We take both of our cars to this shop. Like the service we receive and believe they are taking good care of our cars

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by - Verified Customer April 04, 2017

Just a good experience as always.

by - Verified Customer March 23, 2017

They seemed professional and proficient.

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by - Verified Customer March 23, 2017

They are professional, courteous and prompt. Driving me home is a great service. I haven't inspected the work, so I can't rate that now.

by - Verified Customer March 21, 2017

As usual, Wentworth Automotive was friendly and very professional. I absolutely trust them to work on my car.

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by - Verified Customer March 16, 2017

As always Justin and Ben took great care of my car.

by - Verified Customer March 13, 2017

Quick service.

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by - Verified Customer March 09, 2017

Wentworth is a great shop and I am very happy that I went there.

by - Verified Customer March 06, 2017

I made an appointment, went there on time, the work was done sooner than I expected, paid for the work done, then I left.

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by - Verified Customer March 02, 2017

We always have great service when coming here. Been coming to this shop for years! Great people, great service, and trustworthy!

by April 25, 2013

Service is good and honest, price is probably a little higher than some shops service

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by April 17, 2013

Fair, Friendly and Accommodating.

by April 15, 2013

There always seemed to be a communication issue with Wentworth Automotive: e.g. I get a call on Wednesday apologizing for not calling me on Tuesday with an update, they also say they'll begin work soon. Thursday at noon I call for an update and nothing has been done on the vehicle at all, even though I'm hoping to get it back by the end of the day ... and they can't say for sure if it will be ready. Thursday at 5 p.m. they call to tell me I can pick it up, but that it still needs at least $400 worth of work (to fix things aren't even technically broken) which is not really something I'm considering on a 23 yr old vehicle that maybe is worth $1500 at best. I spend $25 and 3 hours of my time replacing the brake pads myself. This example is not a one-time experience.

Reply from Wentworth Automotive – by wentworthauto May 22, 2013

I want to apologize for your experience,we are working very hard to be sure this type of thing does not happen. I have implemented procedures so we are in better contact with our customers. Thank you for your input we are constantly trying to improve our service.

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by April 02, 2013

After inspection, was advised of suggested repairs, explained why and let me the determination without undue pressure

by March 31, 2013

very skilled mechanics, reasonable rates

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by March 24, 2013

Everything went smoother than expected. The repairs cost me less than estimates I got from other locations and exactly what Wentworth quoted me. My car was also finished much sooner than I expected.

by March 21, 2013

Justin and his team knows that I just put gas in my truck and go. Anytime I take my truck in for service, the Wentworth team always checks the stuff I don't think of and then recommends the appropriate service without pressuring me to do that service that same day. If I elect to put the service off, Justin is always good about giving me a time line in which to have the recommended service completed.

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by March 17, 2013

Would take any car there for repairs your knowledge was professional

by February 03, 2013

Great place

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by January 28, 2013

I love Wentworth. Great service always. I have been coming here for over 12 years and have never considered going anywhere else, except when Wentworth told me I would get a better deal somewhere else for a specific car problem.

by January 20, 2013

The service at Wentowrth is great. I have recommended many folks to them. They are friendly and professional and the thing I like most is that you can trust them. They don't suggest a bunch of repairs that are not needed, but they do give you a "heads up" of things that are coming due for repair.

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RepairPal Scorecard
97
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
96

Wentworth Automotive has been serving the community of San Diego since 1998. We found manager/technician Justin Wentworth sets a great example for his employees. Justin has more than 14 years of automotive industry experience and is ASE certified. He has 3 other technicians in the shop, one of whom is ASE Master Certified. This team of technicians has great tools available to them which they use to perform professional repairs on your vehicle, it's no wonder why they back their work up with a lengthy 36 Month 36,000 Mile warranty. For your convenience they also offer a local shuttle service, free WiFi internet access, and early bird/after hours drop-off.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • NAPA
  • TECH-NET

MESSAGE FROM THE SHOP

Family owned and operated serving the Kearney Mesa area since 1998. We are a complete auto repair facility with ASE certified technicians and most of our repairs are covered by an industry best 100,000 mile warranty. Our main goal is to provide quality, trustworthy service and build a relationship with our customers that is based on trust. Stop by or call and see what excellent customer service feels like.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Questions Answered by Wentworth Automotive
My truck wont start at all. The check engi...
More information would be helpful. When it doesn't start does it just click, or does it crank over and just not start? It will probably be best to take into a shop and have it checked out to find the problem quickly. The more information you have for them will help reduce the time it will take to diagnose the problem.
blew a golf ball size hole in the metal ab...
More than likely you will need to replace the engine. Without having it in the shop it is hard to say for sure but holes in the engine are never good.
A local oil change place told me that my p...
As with all fluids in your car power steering fluid can break down and not work as well as when it was new. Changing the power steering fluid is a good maintenance item. It will help extend the life of the power steering pump as well as the steering rack. However, it is a maintenance item so it isn't anything that will cause you to break down.
One the car is warmed up there is a loud c...
If the noise is louder when cold then I would agree you might have an exhaust manifold gasket leak or possibly a cracked manifold. It would be a good idea to check the oil level, if it gets low it can cause the lifters to make noise. Either way it is best to get it checked out especially if the oil is low it would be good to determine where the oil is going.
ok so my car won't start.. I was drivi...
The smoking problem could be caused by a head gasket leaking coolant into the cylinders. This could also be the cause of the engine not turning over, if it overheated and locked up it could be a large problem. The best thing is to have it towed to a shop and have it diagnosed.
I was getting into my car after 1 hour had...
The problem you are having does not sound like a spark plug or fuse issue. It is definitely an electrical problem that will require diagnosis, possibly a short in the ignition switch.
Where's a good place that doesn't ...
You can also go online to sites like Tire Monkey and look up tire prices and then have them shipped to an installer. They list the prices the installer will charge on the site along with the tire price so you know your cost before deciding on the tires.
My oxygen sensor and catalyst are not runn...
The only way to get the monitors to run is to drive it. We have had a few cars that were not running the monitors due to the vehicle not warming up quickly enough. The computer needs to have certain criteria met before it will run the test and the engine getting to operating temp quickly is usually a key factor.
oli get low every 2 week i need to add oil...
It is not uncommon for higher mileage vehicles to burn oil. It is possible the engine is worn and uses oil.
power steering very hard
Checking the power steering fluid would be the first step. If you are low on fluid then there is leak, it would be best to have the system checked for a leak if it is low. There are several components in the system that can cause a hard steering problem.

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