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Wells Automotive Service

(312) 635-4269
47 Verified Reviews
frankguske@wellsautoservice.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 2:00pm

ADDRESS

1317 N Wells St
Chicago, IL 60610 USA

AUTO REPAIR EXPERIENCE

  • Tai Perkins, Manager
  • Established 1984
  • 4 Auto Repair Mechanics on Staff
  • 103 Years of Car Repair Experience

Wells Automotive Service Reviews

OVERALL RATING

47 Verified Reviews
5 stars
(38)
4 stars
(4)
3 stars
(2)
2 stars
(0)
1 star
(3)
by - Verified Customer March 02, 2017

Excellent service from everyone at the front desk to all the service guys and Frank managing the place - you have a top shop!

by - Verified Customer March 02, 2017

They repaired a lingering leak issue without a single suggestion that I should incur any costs.

by - Verified Customer March 01, 2017

They go out of their way to ensure the work is done right and make it as easy as possible!

by - Verified Customer March 01, 2017

The team is great!

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by - Verified Customer February 28, 2017

My experience was an excellent one! The staff was courteous and the mechanics did a superior job!!!

by - Verified Customer February 24, 2017

My experience has always been extremely trustworthy and thorough!!

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by - Verified Customer February 21, 2017

Frank was great - analyzed my battery problem, replaced battery & I was off in maybe 1 hour, for an excellent price.

by - Verified Customer February 19, 2017

Changed oil. Well done.

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by - Verified Customer February 19, 2017

A quick diagnosis and a compassionate report of terminal conditions.

by - Verified Customer February 16, 2017

Excellent neighborhood shop that takes care of their customers.

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by - Verified Customer February 15, 2017

Good service.

by - Verified Customer February 08, 2017

These guys have integrity and know what they're doing. Overall, a worthwhile place to take your car.

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by - Verified Customer February 06, 2017

The shop was very good about communicating with me about what needed to be done to my car. They waited for my authorization before starting the work. The work was finished on schedule. They're a really nice group of people to work with. I trust them completely to look after my car.

by - Verified Customer January 30, 2017

Excellent. All were very personable and service oriented. "Aim to please" attitude!

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by - Verified Customer January 26, 2017

Wells is responsive. Wells analyzes problems quickly and well and solves them the same way.

by - Verified Customer January 25, 2017

Great service and price was fair.

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by - Verified Customer January 18, 2017

Very friendly staff. In and out with ease.

by - Verified Customer January 18, 2017

Excellent service.

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by - Verified Customer January 17, 2017

I think the were slow and unwilling to modify procedures based on the situation.

by - Verified Customer January 12, 2017

Had the same work quoted at European Motors on Lincoln and Addison for half the price. I think they monopolize on the area they work in.

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by - Verified Customer January 03, 2017

Extremely friendly and accommodating. Great service.

by - Verified Customer January 02, 2017

Very friendly, prompt service. Very helpful guys!

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by - Verified Customer December 29, 2016

Perfect as always.

by - Verified Customer December 28, 2016

The staff are very knowledgeable and friendly. I have gotten sound advice from them on when to fix something and when not to fix it. They prioritize safety and allow for discussion about unnecessary fixes or upgrades if you're on a budget. I love Frank. He is so helpful and the nicest guy!

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by - Verified Customer December 15, 2016

I have used Wells often over the years. Every experience is the highest quality of service.

by - Verified Customer December 12, 2016

Very friendly, ethical and honest.

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by - Verified Customer December 11, 2016

Always friendly and reliable.

by - Verified Customer December 08, 2016

Excellent service, straightforward pricing evaluation and on time completion.

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by - Verified Customer December 06, 2016

Work was done promptly and reasonably.

by - Verified Customer December 04, 2016

They fixed an unusual problem quickly so I was very satisfied.

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by - Verified Customer November 28, 2016

Very good staff. Friendly, cooperative and knowledgeable.

by - Verified Customer November 27, 2016

I appreciated the honest assessment of the mechanic. He advised me not to spend the money it would take to make the needed repairs because it would be more than the car was worth. It means a lot to me that he gave me the information needed to make the decision that was best for me, even if it didn't turn an immediate profit for the shop.

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by - Verified Customer November 27, 2016

Great service.

by - Verified Customer November 10, 2016

Friendly, quick and affordable.

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by - Verified Customer November 09, 2016

I have been extremely pleased with the service I have received in the past. However, on my last visit I felt very over charged for fixing a seat belt that wouldn't retract. The charge was over two hundred dollars and nothing had to be replaced just adjusted without taking it apart. I felt and have been told this was excessive.

by - Verified Customer October 30, 2016

Professional, courteous, efficient, friendly, honest, fairly priced.

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by - Verified Customer October 27, 2016

Brilliant, highly professional.

by - Verified Customer October 16, 2016

They quickly gave me a cost effective and cost saving option for my car. Super helpful and did not push for needless expense!

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by - Verified Customer October 13, 2016

Extremely honest and very timely.

by - Verified Customer October 12, 2016

Frank and his staff have provided excellent automotive service to me for my Honda for over 20 years!

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by - Verified Customer October 10, 2016

Well done....respectful and professional.

by - Verified Customer October 04, 2016

Thoughtful and honest answers to my questions. Avoided unnecessary work. Good communication. Work completed on time.

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by - Verified Customer September 28, 2016

Frank is great.

by - Verified Customer September 20, 2016

Very friendly and informative.

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by - Verified Customer September 15, 2016

Management went out of their way to answer all of our questions.

by - Verified Customer September 13, 2016

Quick, friendly, trustworthy.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
98

Wells Automotive Service was established back in 1984 and has been proudly serving the community with quality auto repair ever since. This RepairPal Certified shop features a very experienced and well-trained team who are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “professional”, “respectful”, “accommodating”, and "excellent". A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
  • Windshield/Glass
+ More

AMENITIES

  • Car Wash
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • TECH-NET

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Wells Automotive Service
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