RepairPal is your advocate for car care advice and guidance

Q: Warranty on 2000 Hyundai Accent

Rookie cbe0621eac06868b3efe0d8d1d3611e23c60d3114864ea2ec19a68cfbd3eebab
Recently, car required a valve job done by my mechanic. Sent letter to Hyundai
requesting reimbursement along with his letter detailing the problem and a copy of his repair bill. Hyundai wants to discuss details by phone, but I don't feel comfortable doing this and prefer to have the questions mailed to me. Hyundai refuses - must discuss by phone. Do I have other options to get reimbursed?
No car image 94a1663db56199c5353592009e34aaa51078a2469bed068bb8d6f0ba43accf97
Get a Repair Estimate
Guaranteed by certified locations nationwide. Learn more
RepairPal estimates are guaranteed at over 1,700 quality certified locations nationwide. Learn more
Manufacturers generally require warrentee work to be carried out at a Hyundai dealer or authorized Hyundai repair facility. Had you contacted Hyundai when it was discovered your car required a valve job. I would imagine they will say "you didn't contact us to allow us to do the work and therefore won't pay." Without contacting them and seeing what they have to say it is too early to to contact the Bureau of Automotive Repair or the Better Business Bureau.
Didn't find what you were looking for?