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W. Jennings Company | BMW Mercedes Porsche Audi Land Rover

(203) 916-4124
44 Verified Reviews
wardj0000@aol.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed

ADDRESS

491 Kings Hwy W
Southport, CT 06890 USA

AUTO REPAIR EXPERIENCE

  • Ward Jennings, Owner
  • Established 1987
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 70 Years of Car Repair Experience

W. Jennings Company | BMW Mercedes Porsche Audi Land Rover Reviews

OVERALL RATING

44 Verified Reviews
5 stars
(35)
4 stars
(9)
3 stars
(0)
2 stars
(0)
1 star
(0)
by - Verified Customer May 15, 2017

Everything was done as one would expect with a great attitude.

by - Verified Customer May 12, 2017

They are great at troubleshooting and solving a repair.

by - Verified Customer May 10, 2017

Prompt, considerate, and capable service.

by - Verified Customer May 01, 2017

Exemplary service as always. Needed a repair to the window mechanism in my 300CE - it was done promptly and at reasonable expense.

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by - Verified Customer April 29, 2017

They are courteous and kind.

by - Verified Customer April 25, 2017

Thorough and extensive diagnosis of faults. Follow all factory recommended service procedures. Perform work to a very high standard. Very personable and responsive staff. Provide full review of necessary and recommended work.

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by - Verified Customer April 19, 2017

It is always a pleasure to have our vehicles worked on at W. Jennings. They go over all the work that needs to be done as well as the cost for the work and answer all our questions.

by - Verified Customer February 18, 2015

Good service.

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by - Verified Customer February 18, 2015

Great customer service and smart mechanics.

by February 17, 2015

The guys are friendly and professional.

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by - Verified Customer February 17, 2015

Derek and crew are nice, friendly and honest.

by - Verified Customer February 16, 2015

They know what they are doing. Professional and courteous.

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by - Verified Customer February 16, 2015

Friendly, expert service.

by - Verified Customer February 15, 2015

Great service!

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by - Verified Customer February 12, 2015

I really appreciate the practical approach to servicing my vehicles. The communication is an excellent part of the service proposal.

by - Verified Customer February 12, 2015

I am a satisfied customer.

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by - Verified Customer February 11, 2015

Very Professional for a small shop.

by - Verified Customer February 10, 2015

They are very nice and do a great job.

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by - Verified Customer February 05, 2015

Great service, clear explanations. I have recommended Jennings to others.

by - Verified Customer February 05, 2015

Quality work.

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by - Verified Customer January 29, 2015

Many years of excellent service that has kept my Mini Cooper going strong for over 200,000 miles.

by - Verified Customer January 29, 2015

I trust them and like their knowledge of German vehicles.

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by - Verified Customer January 28, 2015

High marks across the board on all parameters of competence, accessibility and welcoming climate, unlike the winter of 2015...

by - Verified Customer January 20, 2015

Super quick and courteous service.

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by January 18, 2015

Good service with reasonable prices.

by - Verified Customer January 13, 2015

The provide good value.

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by - Verified Customer January 08, 2015

Prompt service, good at diagnosing problem and fixing it.

by - Verified Customer January 08, 2015

Good service.

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by - Verified Customer January 08, 2015

They're honest and very good at what they do.

by - Verified Customer January 07, 2015

Competent repair.

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by January 07, 2015

Excellent customer service.

by - Verified Customer January 07, 2015

Excellent service & expert mechanics.

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by - Verified Customer January 01, 2015

Great service.

by - Verified Customer December 30, 2014

Nice people.

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by - Verified Customer December 23, 2014

I like their personal attention and positive approach. All refreshing!

by - Verified Customer December 23, 2014

You helped us out of a jam the day before Christmas.

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by - Verified Customer December 18, 2014

They do everything and more to satisfy my needs.

by - Verified Customer December 18, 2014

They are extremely honest, friendly, treat you like family - truly top notch experience - I will never go anywhere else.

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by - Verified Customer December 17, 2014

W. Jennings is helping maintain our 2003 VW Passat in safe and efficient working order. They are good at explaining why services they recommend need to be performed. My car runs like it did when I bought it. I've saved a lot of money over the past 10 years keeping the same car while Ward maintains it.

by - Verified Customer December 17, 2014

Great service as always.

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by - Verified Customer December 09, 2014

Great service, at a reasonable price, without any necessary work.

by - Verified Customer December 08, 2014

I have been very satisfied with their service and expertise.

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by December 04, 2014

They always take care of my son Chase who brought his car in.

by - Verified Customer December 01, 2014

Excellent work and on time.

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RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

W. Jennings Company was established in 1987 and has been providing Southport and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop specializes on imported vehicles and features a team of very experienced technicians who are well equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “friendly”, “professional”, “courteous”, “knowledgeable”, and “honest”. Local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

Welcome to W. Jennings Company! Our small auto repair garage has quietly become one of the leading places for German and Swedish car repair in Connecticut. Since 1987 Ward Jennings has steadily built a repair shop that focuses on high-quality repairs and great customer service.

Led by Darek Kwiatkowski, the friendly, informative service department helps customers decide on choices and priorities from their car maintenance list. The shop technicians focus on safety, reliability, and overall maintenance. Continuous training is what makes these technicians the best in their field.

Tucked off the Post Road in Southport, 491 Kings Highway West in Fairfield County, Connecticut, near I-95 Exit 19, W. Jennings Company is easy to get to from anywhere.

We specialize in all repairs for Mercedes-Benz, BMW, Volkswagen, Porsche, Audi, Saab and Volvo.

Oil Service – Change engine oil and filter. (Synthetic where applicable). Check vehicle fluids, tire pressure and condition of vehicle. Our oil service includes a visual inspection of the vehicle undercarriage, any problems detected are noted in a report by the technician servicing your car.

Inspection I – Performed at 20, 60, and 100,000 miles. Change oil and filter, change fuel filter, check driveline, check exhaust, check brakes front & rear, clean and re-gap spark plugs, pressure test cooling system, check hoses, belts, service battery and top off all fluids. Pull fault codes and reset service lights. Wash engine and do final road test.

Inspection II – Performed at 40, 80, and 120,000 miles. Change oil and filter, change fuel filter, replace air filter, replace cabin air filter, replace spark plugs (where applicable,) Check driveline, check exhaust, change transmission and differential oils, lubricate suspension and CV rubber, check brakes front and rear, check tires and set tire pressure. Pressure test cooling system, check hoses, belts and service battery, pull fault codes and reset service interval lights. Wash engine and do final road test.

MAKES WE SERVE

  • Audi
  • BMW
  • Honda
  • Land Rover
  • Mercedes-Benz
  • Mini
  • Porsche
  • Saab
  • Volkswagen
  • Volvo
+ More
Questions Answered by W. Jennings Company | BMW Mercedes Porsche Audi Land Rover
Car has soft and somewhat fading brake ped...
You could be right with the master cylinder, or it could be the hoses. They can "flex" as they get older. It would be best to have another technician take a look, as other parts can cause issues. If you would like, give us a call: 203-255-0136. Ward
Last year Honda replaced the passinger sea...
HI, I would check your receipts from the earlier repairs carefully, and return to the first dealer, if possible. There is not enough info here for me to help much more than that. Ward Jennings, W. Jennings Co.
noice with cooling/heating system
This is often a loose A/C drive belt. It can come about because of several things, so, it should be looked at before you use the A/C any more. Let me know if we can help. Ward Jennings, W. Jennings Co, 203-255-0136, www.wjenningsco.com
what is the solution ?
Bring it by, drop it off, and let us have a look. More than likely will need computer interface to solve. We have the equipment to sort it out.

Ward Jennings
W. Jennings Co.
203-255-0136
Is there some recommended cleaning method ...
Not really. Most of the methods out there involve some pretty nasty chemicals. I have wondered whether "water injection" would work well. That may be worth looking into! Ward Jennings
Number 1 cylinder not getting any spark wh...
There are many other factors that can cause a misfire. Please call or stop by, and we can set up an appointment to properly diagnose your problem. This cannot be done over the phone of internet.
W. Jennings Co. 203-255-0136

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