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2012 Volvo C70 Questions

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package was on top of folded top stack(fts) and I retracted the roof and could not stop the roof until the damage was done. Grey piece between rear seats and window is detached and one of the supports for the fts has a kink and the fts itself has pulled away from the anchor.
The hardtop will not close and is off by about an inch toward the passenger door. Only way to close is to reach on passenger side while closing and pull toward center. Second time this has happened. Volvo dealer says just part of maintenance!!
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